Mona was courteous and prompt. She helped me to reconnect Bluetooth in my car after the service when asked.
12/29/2024
Rob S. VERIFIED CUSTOMER
Despite only 1 car in line when I got there, it took almost 15 minutes before I was checked in for my appointment. I was quoted likely under an hour. After 1.5 hours I went looking and saw my car ready outside. The advisor had been chatting with others (in parts then other advisors) and someone sent her my way after they saw me looking. Felt like there was no care given about my time through the visit.
12/29/2024
Shaun B. VERIFIED CUSTOMER
Rosalina was great but after she left I was completely dissatisfied with the other woman in the service department and that very large man with his stomach hanging over his belt. Worst customer service I ever got there And I wasn’t given the military discount.
12/29/2024
Stephen L. VERIFIED CUSTOMER
Great team effort by mechanics and service reps. I don’t like the hassle of online scheduling. It takes too long. The phone secretary was uninterested in scheduling and I couldn’t access the link she texted me. I just showed up early in the morning.
12/29/2024
Boyd M. VERIFIED CUSTOMER
Great car service today. Service writer professional and up front with everything I asked him. I’ll be back.
12/29/2024
Jeremy H. VERIFIED CUSTOMER
Great experience, very friendly, helpful, and professional.
12/29/2024
Tien B. VERIFIED CUSTOMER
Great service.
12/28/2024
Harold D. VERIFIED CUSTOMER
Karina did a great job of getting us taken care of quickly, and kept us up to date on the status of the car.
12/28/2024
Richard R. VERIFIED CUSTOMER
My engine light came on the day later after the $1400 spark plug service service. Will need to bring my car back in tomorrow.
12/28/2024
Marylo S. VERIFIED CUSTOMER
Very pleasant & answered all my questions. Thank you
12/28/2024
Nicholas K. VERIFIED CUSTOMER
I always feel welcomed and not pressured at the Toyota dealer. Simona was the first person to great me and take care of me and my truck. Thank you job well done
12/28/2024
Shawn E. VERIFIED CUSTOMER
Denise was friendly and service was prompt
Thanks!!!
12/28/2024
Sabrina D. VERIFIED CUSTOMER
Denise Lopez is very professional and efficient.
12/28/2024
James L. VERIFIED CUSTOMER
Excellent service … thank you
12/28/2024
Matthew P. VERIFIED CUSTOMER
Friendly and efficient!
12/28/2024
Michael M. VERIFIED CUSTOMER
Prompt service, polite and professional staff. What more could I ask for?
12/28/2024
Nichole R. VERIFIED CUSTOMER
I had to take the car home to deal with the animal nesting in my car, so no repair was done
12/28/2024
Kent H. VERIFIED CUSTOMER
Karina was helpful and very courteous!
12/28/2024
Mai H. VERIFIED CUSTOMER
No customer service. I text and ask what time my van will be done. No answered. The guy was rude. I came in at 2 pm and didn’t get my van back until 5:30 pm and it was only for oil change service. When I ask the guy that help me around 3:30 what’s going on my van? He reply to me that it just being look at right now. I ask him it 1 hr and half and my van just going to look at? He reply yes just now. Then I waited until 5:30 and was lay one out at the door.