The service was great but the battery was only $155 and they charged me $179 for the battery
3/6/2025
Catherine D. VERIFIED CUSTOMER
took 4 hours to give me an estimate. Would not do my recall as the wires are damaged in my battery casing. Gave me a ridiculous fee for that part and declined my battery recall unless I did the wiring. I sat in ur reception area for 5 1/2 hours and left with a new battery which I was told was fine. The agents standing at their stations turn their back on U and will not help. Overall on all aspects it was a waste of my day. I will never return to your location.
3/5/2025
Cynthia D. VERIFIED CUSTOMER
SIMONE WAS GREAT. I WAS DISAPPOINTED THAT YOU CHARGED TO ROTATE TIRES..
3/5/2025
Sylvin Patricia. VERIFIED CUSTOMER
I arrived at your shop at 1015 today and had to wait until after 1 PM to have 2 hatch stays replaced that should have only taken 30 minutes. I am appalled at the length of time it took for such a small job. Very dissatisfied. John was not helpful in assuring that this small job was done more timely.
3/5/2025
Lilia P. VERIFIED CUSTOMER
Luis treated me respectful and professionally. He informed me via the text and updated me on status of my car service.
Thank you ????
3/5/2025
Hirut W. VERIFIED CUSTOMER
They have good customer service
3/5/2025
Bee I. VERIFIED CUSTOMER
Great service, great people
3/5/2025
Larry D. VERIFIED CUSTOMER
Charging for wiper install was simply wrong. Bought both cars their. Simply not a bright policy.
3/5/2025
Carole F. VERIFIED CUSTOMER
DENISE Greeted me when I first arrived with the Prius, which had been recalled because of possible gas line issues. She explained the proces, and I really appreciated how she checked on me in the waiting lounge. Excellent Customer Service by Denice as well as Jonathon, who prepares the cars waiting to enter the garage.
3/5/2025
Stanley C. VERIFIED CUSTOMER
Friendly service. Thx
3/5/2025
Tara P. VERIFIED CUSTOMER
Excellent! Helpful, responsive, kind. Couldn't ask for more.
3/5/2025
Margaret M. VERIFIED CUSTOMER
I am Never dissatisfied with Services from Robert's team.
3/5/2025
Muhacir G. VERIFIED CUSTOMER
He is a very good person. He took care of me and helped me
3/5/2025
Ronald L. VERIFIED CUSTOMER
Q is the most professional service advisor i have woeked with at your organization.
3/4/2025
Matt K. VERIFIED CUSTOMER
Richard was awesome!!
3/4/2025
Rosa/// Sergio. VERIFIED CUSTOMER
John Bautista was very helpful and professional. Great customer services. He went above and beyond. Thank you for having such great people.
3/4/2025
Charles T. VERIFIED CUSTOMER
Karina is an outstanding as
Karina is an outstanding advisor.
3/4/2025
Zoey C. VERIFIED CUSTOMER
Yes both John and Michael Hayner were both tremendous service options and know the Toyota line of products very well , in addition Jaime and Hector in parts both went out of their way to give me a feeling of importance while my visit to a Toyota dealership I purchased a Black 2013 TRD Tacoma off road package from and sold a silver 2008 Tacoma TRD Sport package in same year look forward to future TRD transactions thank you Norm Reeves SD