Karina did a great job of getting us taken care of quickly, and kept us up to date on the status of the car.
12/28/2024
Richard R. VERIFIED CUSTOMER
My engine light came on the day later after the $1400 spark plug service service. Will need to bring my car back in tomorrow.
12/28/2024
Marylo S. VERIFIED CUSTOMER
Very pleasant & answered all my questions. Thank you
12/28/2024
Nicholas K. VERIFIED CUSTOMER
I always feel welcomed and not pressured at the Toyota dealer. Simona was the first person to great me and take care of me and my truck. Thank you job well done
12/28/2024
Shawn E. VERIFIED CUSTOMER
Denise was friendly and service was prompt
Thanks!!!
12/28/2024
Sabrina D. VERIFIED CUSTOMER
Denise Lopez is very professional and efficient.
12/28/2024
James L. VERIFIED CUSTOMER
Excellent service … thank you
12/28/2024
Matthew P. VERIFIED CUSTOMER
Friendly and efficient!
12/28/2024
Michael M. VERIFIED CUSTOMER
Prompt service, polite and professional staff. What more could I ask for?
12/28/2024
Nichole R. VERIFIED CUSTOMER
I had to take the car home to deal with the animal nesting in my car, so no repair was done
12/28/2024
Kent H. VERIFIED CUSTOMER
Karina was helpful and very courteous!
12/28/2024
Mai H. VERIFIED CUSTOMER
No customer service. I text and ask what time my van will be done. No answered. The guy was rude. I came in at 2 pm and didn’t get my van back until 5:30 pm and it was only for oil change service. When I ask the guy that help me around 3:30 what’s going on my van? He reply to me that it just being look at right now. I ask him it 1 hr and half and my van just going to look at? He reply yes just now. Then I waited until 5:30 and was lay one out at the door.
12/28/2024
Danita W. VERIFIED CUSTOMER
Good service
12/27/2024
Sailon R. VERIFIED CUSTOMER
Thanks for being friendly and providing fast service!
12/27/2024
Rodney M. VERIFIED CUSTOMER
HAPPY NEW YEAR!
12/27/2024
Arlette W. VERIFIED CUSTOMER
Great customer service from Simona, she takes the time to provide details and find answers to all my questions. Thank you.
12/27/2024
Yolanda C. VERIFIED CUSTOMER
Excellent service
12/27/2024
Timothy /. VERIFIED CUSTOMER
Thanks for taking my walk-in maintenance appointment for my RAV4
I liked the ease of messaging and payment by text
12/27/2024
Mary A. VERIFIED CUSTOMER
Got me in and out fast, went over the multipoint inspection, no BS, no upselling, was nice to my little daughter. Thanks Q!
12/27/2024
Clifford C. VERIFIED CUSTOMER
I’ve been coming to Norm Reeves for years to have my cars serviced.
Simona is the best yet.
I really appreciate her patience and clarity.
She handled the details and explained everything clearly.