Jessica has been great, patient, very friendly and just pleasant to be around!
11/23/2022
Ishmael M. VERIFIED CUSTOMER
Great experience, fast, efficient and communicative. Can’t ask for more. Thanks
11/23/2022
Veryl W. VERIFIED CUSTOMER
Yes, excellent service. Thank you.
11/23/2022
John B. VERIFIED CUSTOMER
Good job
11/23/2022
Christine B. VERIFIED CUSTOMER
Received a text about service items even though I was sitting right in the waiting area. Saw many service people talking to other customers but Robert decided to text from the other side of the wall. Strange. Also, an oil change increased $20 from last year- no coupon for a drink, no snack bar, even had to pay for a bottled water. I did not feel like a valued customer as I have in the past at your dealership. Your showroom also lacked any Rav4 or Camrys, which during my 3 hour wait period I was looking forward to see.
11/23/2022
Andrew F. VERIFIED CUSTOMER
Good communication and fast service
11/23/2022
Erik N. VERIFIED CUSTOMER
Great service that only took 20 minutes!
11/22/2022
John W. VERIFIED CUSTOMER
Like the addition of the video of repairs needed. Always great service, you are the only place I take my car to be serviced. Happy Thanksgiving
11/22/2022
Alfonso M. VERIFIED CUSTOMER
Excellent service and kept me updated on what services my car needed.
11/22/2022
Darwin V. VERIFIED CUSTOMER
Thanks
11/22/2022
Robert F. VERIFIED CUSTOMER
Thanks for the in and out professional work and John really took good care of us.
11/22/2022
Cecilia R. VERIFIED CUSTOMER
Answered my questions to best of knowledge.
Communicated any recommendations.
The down part was that it took way to long to get back to me on an update on my car.
11/22/2022
Tamara R. VERIFIED CUSTOMER
I brought my car in for 15k service as well as asked them to look at the driver side sun shade/visor as it is very difficult to move and cannot easily access it. The person who checked me in assured me they would fix it. When they later called to tell me my car was ready I asked again about the visor and was told “oh I’ll go have them fix it”. I picked up my car 5 hours later and they still didn’t fix it- yet said my car was ready. When I addressed it again they said “oh we can have a technician look now”. Why was my car there 6 hours and still not done?! It didn’t get fixed and I’m very unhappy with my first visit to this Toyota
11/22/2022
Filippo A. VERIFIED CUSTOMER
John Bautista was the best. I will be back!!
11/22/2022
Melissa &. VERIFIED CUSTOMER
Very satisfied with the customer service
11/22/2022
Rachel C. VERIFIED CUSTOMER
Rosalina was great. The techs that did my oil change however left trash in my car and a bottle cap under my hood and did not follow instructions not to top off the oil. Also, my message on my window (that I reuse) to not deflate my tires was thrown out. Usually satisfied with services here, but today wasn't the best...except Rosalina:) She's great!
11/22/2022
William C. VERIFIED CUSTOMER
Thanks for the quick turn and diagnosis.
11/22/2022
Ismael F. VERIFIED CUSTOMER
Good job and fast
11/22/2022
Kenner C. VERIFIED CUSTOMER
John was awesome. He went above and beyond to make sure I got my car back the same day. The service department had one busy day and I greatly appreciate all who spend time on my car. John stayed at least 45 minutes after closing to make sure I got my car back. It meant a lot for him to make sure I wasn’t carless.
11/20/2022
Jay M. VERIFIED CUSTOMER
Q is a fantastic Toyota employee who provides the best service and care for his customers