Q was very nice and I appreciated his help. I look forward to working with him in the future.
11/18/2022
Miguel P. VERIFIED CUSTOMER
It’s been my second time back for service and this dealership and Karina always has been going the extra mile always has great customer service and has been a pleasure dealing with her
11/18/2022
Julie G. VERIFIED CUSTOMER
I only wish it didn’t take so long. But service was good
11/18/2022
Arthur S. VERIFIED CUSTOMER
Good Service.
11/18/2022
Anthony G. VERIFIED CUSTOMER
Excellent service and done faster than expected.
11/18/2022
Celia E. VERIFIED CUSTOMER
John Rosenbaum was thorough, thoughtful and professional. His detailed explanation of my needs put my mind at ease. I really appreciate his respectful tone and understanding.
11/18/2022
Philip A. VERIFIED CUSTOMER
Excellent service.
11/18/2022
Judy M. VERIFIED CUSTOMER
It was so easy to make an appointment and get service right away. Waiting room is nice and comfortable.
Only thing missing is having the coffee bar open back up. Having coffee or water while you wait along with snacks would make the experience even better.
11/17/2022
Diana R. VERIFIED CUSTOMER
Great working with Q Holt, he answered all my questions and provided an amazing customer service.
11/17/2022
Mary Anne. VERIFIED CUSTOMER
Fred was amazing! Thank you for the kindness.
11/17/2022
James W. VERIFIED CUSTOMER
Low tire warning light was not addressed until I brought it to the attention of the service department. Everything else was exceptional
Jim
11/17/2022
Cheryl C. VERIFIED CUSTOMER
Luis was professional, knowledgeable, and helpful. He provided an explanation of work needed and pricing prior to work. He was courteous and understanding when I decided to not spent $2,400 on an AC repair on my 2006 Avalon. He provided some information on the upcoming bZ4x and hopefully I will get the opportunity to sit in one and test comfort and visibility, ie blind spots. Thank you
11/17/2022
Lupita E. VERIFIED CUSTOMER
Excellent Quality Service And Customer Service Received By Mr. Bautista
Need More Service Agents Like Him.
11/17/2022
James R. VERIFIED CUSTOMER
Robert Farr is one of the many reasons I keep
coming back for my service. I’ve been treated
very good every time I there. As long as I have
a Toyota that will be the only place I go to for
Service. Thank You Robert and all the people who
Work on my car.
11/17/2022
Joseph V. VERIFIED CUSTOMER
John is knowledgeable and always helps me out.
11/17/2022
Uriel E. VERIFIED CUSTOMER
Won’t be coming here anymore , customer service honestly **** they aren’t helpful they’re just there to do 1 job and 1 job only . Second time coming in first time was with John useless . Came in again for my 10k serviceI had asked Luis to follow up with me because they returned my truck riding differently still haven’t heard from him . Just shows I’m just another customer spending 45k+ And could careless thank you ????????
11/16/2022
Amy G. VERIFIED CUSTOMER
Quick service. Organized. Efficient. Good customer service. The lady who assisted me was amazing. I’m from Wisconsin and had no difficulties with getting service in California. Much appreciated. I love my Toyota and the service I receive. Thank you. It was a pleasure and I will be back if needed during my stay.
11/16/2022
Eusebio P. VERIFIED CUSTOMER
La señorita Karina siempre ha sido muy profesional y me ha detallado paso por paso todo lo qué se le debe hacer y se le ha hecho el equipo