Great customer service. Car was ready as promised.
9/25/2022
Brandi O. VERIFIED CUSTOMER
Rosalinda was amazing
She made the whole process so easy and simple also she kept me updated of my vehicle and was able to deliver back on time to continue with my day.
9/25/2022
Jose R. VERIFIED CUSTOMER
Thank you! Jose
9/25/2022
Cheryl C. VERIFIED CUSTOMER
You all did a great job! I was also impressed with the attentiveness and how John explained the service that was needed. I'm completely satisfied. I'll be returning to you for the next oil change. Thank you very much.
9/25/2022
Ben D. VERIFIED CUSTOMER
My thanks to Denise Lopez for the quick professional service on my 2015 Sienna!
9/24/2022
Roberto O. VERIFIED CUSTOMER
Always above and beyond
9/24/2022
Carol H. VERIFIED CUSTOMER
I was surprised and very much appreciated the video explaining what repairs my car needed.
John was professional and kept me updated about my car.
9/24/2022
Dania J. VERIFIED CUSTOMER
I asked for the inspection report and they haven’t provided it yet
9/24/2022
Yolanda A. VERIFIED CUSTOMER
Excelente Job for Javier Hernández
9/24/2022
Anthony T. VERIFIED CUSTOMER
Car took over amount time to service it I was told 2hours and 15cmin it took 45 min more but was compensated by manager
9/23/2022
Jorge G. VERIFIED CUSTOMER
Jessica was great! Listened to all of my concerns with the car and was very detail and clear about next steps after dropping off my car for service.
9/23/2022
Steven P. VERIFIED CUSTOMER
I think that I need to look for independent toyota repair. Repair costs are spiked to make up for lack of inventory to sell. $234.00 to drain and fill a radiator.
9/23/2022
Deborah H. VERIFIED CUSTOMER
Javier always does a great job!
9/22/2022
Susan S. VERIFIED CUSTOMER
Everything went smoothly & car was ready ahead of time.
9/22/2022
Ken S. VERIFIED CUSTOMER
Expected a car wash, otherwise great service
9/22/2022
Mario C. VERIFIED CUSTOMER
My car still not fixed
9/22/2022
Lora J. VERIFIED CUSTOMER
Appreciated working with Javier. Toyota is very fortunate to have him on their staff. My car runs great. I do think customers would appreciate, and it would be a good reflection on the dealership, if the customers car was washed before pickup. It doesn’t come across as pride in workmanship. Imagine how you would feel, picking up your own vehicle, and it was dirty rather than clean.
9/22/2022
Hannah B. VERIFIED CUSTOMER
My car went in for what was supposed to be only a few hour service for tint and installation for repel shield.I had an appointment set for 8am Monday morning! I didn’t get my car until 2 days later and I ended up having to drive all the way there just to see if it was done because every time I called I was only able to leave a voicemail. I called 16 times and was on their “waitlist” to be called back. I even went to the extent of texting the salesman that sold me the car- no response and John- who said he would call when it was done. Oh and come to find out it had been done this whole entire time, they just never called me to let me know it was done being serviced. Worst experience of my life!