When my car was ready to pickup I didn't appreciate the lack of knowledge about my car it was me who's had to be questioning Javier about the issues with my car. It wasn't like the other agents that they had helped me in the past.
9/12/2022
Joseph V. VERIFIED CUSTOMER
John always educates me on best ways to deal with my 2015 Toyota Corolla. He is very knowledgeable and very helpful.
9/12/2022
Jody B. VERIFIED CUSTOMER
Javier It’s always outstanding with his service and he gives a personal touch to make you feel very special. He’s amazing! I drive the extra distance to your location just to have him as a service advisor.
9/11/2022
Salome A. VERIFIED CUSTOMER
Excelent
9/11/2022
Tai T. VERIFIED CUSTOMER
Denise was a pleasure to work with.
9/11/2022
Angela K. VERIFIED CUSTOMER
Fast
9/11/2022
Karl M. VERIFIED CUSTOMER
The entire staff was attentive and Denise was an excellent communicator, letting me know the status of my service and conveying the tech’s findings quickly and efficiently. I will continue to have my 2015 Tundra TRD Pro serviced only at Norm Reeves.
9/11/2022
Jose M. VERIFIED CUSTOMER
Really good service thanks
9/11/2022
Enrique R. VERIFIED CUSTOMER
Been working with Robert for a little while he's the best at the business I like working him very appreciative man very hard worker very good anAdvising what's needed for the vehicle
9/11/2022
Kathryn H. VERIFIED CUSTOMER
She was very friendly and informative. She let me know about the tire sale next month which is awesome! I was very happy with my service.
9/11/2022
Jason E. VERIFIED CUSTOMER
Our Vehicle was done over an hour before one of your associates let us know. We have 2 kids under 2 years old and can’t just wait around for over an hour.
9/11/2022
Anne P. VERIFIED CUSTOMER
Rosalina my service provider is awesome snd so professional and thorough
9/11/2022
Sergio V. VERIFIED CUSTOMER
***** excelente
9/11/2022
Elizabeth A. VERIFIED CUSTOMER
You charge too much.
9/10/2022
Nancy Jane. VERIFIED CUSTOMER
Everything took too long. We waited 15 minutes beyond our appointment time to get checked in. The service took 2 hours and 10 minutes. No one told us of the delay beyond the 1 hour and 15 minutes we were quoted.
9/10/2022
Linda H. VERIFIED CUSTOMER
John was excellent to deal with; very knowledgeable and informative.
9/10/2022
Lucine K. VERIFIED CUSTOMER
I am disappointed; after the service I called the person looked after my car. She did not call me back. While driving I turned my AC and very loud noise came; I never hear that noise. Until know I am waiting her call. Please ask her to call me.
9/10/2022
Kimberly H. VERIFIED CUSTOMER
Very nice, Ensured that all my concerns and questions were met and or answered.
9/10/2022
Jasmine U. VERIFIED CUSTOMER
Prompt service and good communications.
9/10/2022
Clark Or. VERIFIED CUSTOMER
Q is a rock star. He is the reason we continue to go to Norm Reeves Service Department for ~20 years. We trust no one else (even your other Service folks). Q is it. That man deserves a bonus. He knows his stuff. He knows his customers. You can trust him.
Clark Winchell