I’m grateful for Q and your technicians. They made my car a pleasure to drive again.
8/20/2022
John E. VERIFIED CUSTOMER
Q was great. Everything was taken care of in a timely manner. My vehicle runs without issue. I did not receive a text informing me that the repairs were finished. Q trouble shot that. The system sent it, my phone didn't receive it, even checked spam. It's weird, might want IT to look at that.
8/20/2022
Not Provided. VERIFIED CUSTOMER
I bring multiple vehicles to Norm Reeves because of Robert Farr. He is an excellent service advisor and goes above and beyond to make sure I am completely satisfied. Recently something unexpected came up on the vehicles. Robert Farr and the Service Manager, Larry Fogt worked together to find a solution that was very agreeable and for my best interest. I highly recommend them.
8/20/2022
Dan T. VERIFIED CUSTOMER
Q was a great communicator and a really nice guy!
8/20/2022
Ann C. VERIFIED CUSTOMER
Very helpful and positive.
8/20/2022
Mark P. VERIFIED CUSTOMER
5 of 5
8/20/2022
Michael K. VERIFIED CUSTOMER
Excellent service provided by Luis Marquez ?
8/20/2022
Jeff M. VERIFIED CUSTOMER
Great service as always!
8/20/2022
Edith A. VERIFIED CUSTOMER
They did a good job
8/19/2022
Kristine O. VERIFIED CUSTOMER
John was awesome! We got our FJ back quickly and were informed every step of the way. Thank you!
8/19/2022
Fred L. VERIFIED CUSTOMER
Toyota had my car for 3 and 1/2 days to do a job that should have taken 1 day. Otherwise, as usual, the work was done well and my contact, Javier, provided excellent service in keeping me informed and updated.
8/19/2022
Soha M. VERIFIED CUSTOMER
Robert is awesome
8/19/2022
Merry R. VERIFIED CUSTOMER
Robert was very helpful. I was very stressed out when I came , but he reassured me that things would be done today. Thank you, Merry R
8/19/2022
Adrian W. VERIFIED CUSTOMER
Great job, thank you
8/19/2022
Jeanetta T. VERIFIED CUSTOMER
Impressed that I was helped immediately! And despite a busy day for the service dept. I was in and out quickly.
8/19/2022
Lee L. VERIFIED CUSTOMER
Person who handles me today was rude
8/19/2022
Johnny P. VERIFIED CUSTOMER
Everything went well
8/19/2022
La Rae. VERIFIED CUSTOMER
Javier always explains everything completely. He goes beyond to make sure the car is taken care of. It’s always a pleasant experience.
8/19/2022
Ryn B. VERIFIED CUSTOMER
Jessica was receptive when I told her about my vehicle's issues. She did an exemplary job helping me out and deserves nothing but praise for her strong work ethic and ability to communicate well with her clients.