Scheduled an appointment for August 1st and I was able to reschedule to a sooner date right away. When I arrived for my 8am appt the service line was very busy but my truck was done less than an hour and a half later. Very satisfied and always great service.
7/22/2022
Thanh N. VERIFIED CUSTOMER
Not friendly
7/22/2022
Elizabeth . VERIFIED CUSTOMER
Jessica was very helpful and knowledgeable
7/22/2022
Esther S. VERIFIED CUSTOMER
Well if stay with the same or better service, will be coming back, everybody is been good, thank you for your good service.????
7/22/2022
Marclyn R. VERIFIED CUSTOMER
One 7/20 I made an appointment because my key was not working to unlock my Toyota Tacoma. At the dealership, Q let me know if a new key didn’t work, they would have to open the car door to diagnose (cost $175). He told me the name on the car registration has to match the ID. He said this would be needed to make a key. So I went I pick up my mom in Bonita since she was on title. He made a copy of her ID and registration before we left the car for the appt. Upon returning to pick up the car, the receptionist said they made a new key and all locks work. I was under the impression if the key worked, they would not need to open up the car door. I paid for the oil change requested, key, and diagnosis fee because the receptionist did not know if they opened the car door. I left a note for Q because he was gone for the day. The receptionist put a sticky note on my receipt for him to call me today. I called and left a message today at 5pm since I did not hear from him. I also noticed the old oil change sticker on my window was not replaced with a new one stating the next oil change mileage. Thank you!
7/22/2022
Paul D. VERIFIED CUSTOMER
Everything went great and smoothly
7/22/2022
Guy L. VERIFIED CUSTOMER
All good
7/22/2022
Vidal A. VERIFIED CUSTOMER
Tech has short video before he start doing service to my 4 runner but I can’t understand
7/22/2022
Mary S. VERIFIED CUSTOMER
Q has always been the very best in service writing and communication.
7/22/2022
Isaac H. VERIFIED CUSTOMER
Great service
7/21/2022
Richard E. VERIFIED CUSTOMER
Exceptional sevice
7/21/2022
Patricia R. VERIFIED CUSTOMER
Always fast and satisfying.
7/21/2022
Maria M. VERIFIED CUSTOMER
Happy with toyota & that service
7/20/2022
Rod L. VERIFIED CUSTOMER
Javier always makes sure that everything is well taken care of.
7/20/2022
Andre L. VERIFIED CUSTOMER
Robert Farr gave me the best service a person can ask. He is friendly and is very helpful. This is my first time dealing with Your Toyota dealership and I am very impressed. Not only I will be back, but I will tell my friends about my experience.
Thank you Robert.
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7/20/2022
Christine T. VERIFIED CUSTOMER
Karina did a great job today! Thank you ????
7/19/2022
Sisters O. VERIFIED CUSTOMER
Robert listened well. He has promised to follow through on the examination of the safety alarm and the trouble with the starter. I am still waiting to hear from him. For someone like me who knows next to nothing about card, this help and attention is do important to me. Thanks so much!
7/19/2022
Dennis W. VERIFIED CUSTOMER
Great service. Kept me informed on the status of my vehicles and what they needed for service.