John was fine, but the staff I dealt with to pay and pick up my car were not. There's just a wierd vibe nowadays at your operation. I've used the Service facility for many years and today I told my husband this felt like a dealership going under. Something is very different and not in a good way. Sorry, but that's the impression this visit left me with.
5/4/2022
Sharon M. VERIFIED CUSTOMER
Jessica Herrerias provided above average customer service. She was conscientious to type my concerns and my observation of steering wheel vibrations.
5/4/2022
David D. VERIFIED CUSTOMER
Customer service is timely, attentive and friendly!
5/4/2022
Stuart L. VERIFIED CUSTOMER
Rolling was the best service rep I've had
5/4/2022
Patricia E. VERIFIED CUSTOMER
Rosalina was highly professional, efficient and very pleasant!!
5/4/2022
Cezar A. VERIFIED CUSTOMER
The guys was rude. Everything I asked him about my car he said, I don't know if it is going to work. I don't think I was treated well.
5/4/2022
Francis Q. VERIFIED CUSTOMER
Service writer and service mechanic were off the charts! I will be back.
5/4/2022
Linda L. VERIFIED CUSTOMER
I appreciate Q's professionalism and courtesy and attention to my concerns in both visits to this facility. :)
5/4/2022
Tokwuiny O. VERIFIED CUSTOMER
I went in with an appointment for a regular oil change, however the waiting time was nearly three hours. They let me schedule a 7am service appointment but the service team start operations at 8am. This just shows a disregard for my time.
5/3/2022
Greg M. VERIFIED CUSTOMER
Luis and Travis very exceeded my expectations. Luis organized my appointment and maintenance flawlessly and Travis gave unparalleled expertise. Huge kudos to both of them, and many thanks for solving my issue that I wasn’t expecting to be handled so well and solved so expertly. Thanks!
5/3/2022
Arturo C. VERIFIED CUSTOMER
As always in the service department, the customer service it’s the best. Miss Rosalina was focus and quick response to the questions I made.
5/3/2022
Amir K. VERIFIED CUSTOMER
Great service
Thanks so much
5/3/2022
Teresa C. VERIFIED CUSTOMER
Thank you great service
5/1/2022
Allan R. VERIFIED CUSTOMER
You took exceptional care of my car
5/1/2022
Isaiah P. VERIFIED CUSTOMER
Very good service
5/1/2022
Albert N. VERIFIED CUSTOMER
Rosalina was very professional, very kind and very efficient.
5/1/2022
Diana L. VERIFIED CUSTOMER
great service!
5/1/2022
Nhan T. VERIFIED CUSTOMER
It was a lengthy service but in the end, it was exceptionally satisfied. Thank to the staff!
5/1/2022
Nancy E. VERIFIED CUSTOMER
I am always happy with this location. The wait times are always much shorter than I expect. And, the level of customer service is top notch. I will always get my car serviced here.
5/1/2022
Brittany P. VERIFIED CUSTOMER
I got new aftermarket hubcaps and one came off less than a week after I got them. I brought my car back in but there were no hubcaps that fit my car in stock. Q was supposed to call me on Friday, after the parts person came in. I never received a call.