Your service team was fantastic, professional, kind, and did not push things that I did not need to do on my car. Thank you!
2/22/2022
Desiree T. VERIFIED CUSTOMER
Quick, easy and good service!
2/22/2022
Rachel C. VERIFIED CUSTOMER
Oil change & tire rotation took 4.5 hours. Car was ready for over 30 minutes by the time I had come up to the front to ask because no one had called my name in the waiting area. Due to this less than satisfactory experience I am not sure if I will return to this dealership
2/22/2022
Marjorie S. VERIFIED CUSTOMER
I stopped in for an oil change and recently got a full set of tires so I requested an alignment as well. I was told the alignment would be $100 (it was $119 according to the receipt). I also had a tire pressure sensor light on the dash and mentioned it in addition to the oil change and alignment. It was supposed to be looked into. The dash tire pressure light was never addressed. 3+ hours and 2 Uber rides later. I am totally annoyed and will likely look for another place to have my car serviced.
2/22/2022
Kathy S. VERIFIED CUSTOMER
Appointment was done on time and a phone call to explain my question I had at check in. Super easy day.
2/22/2022
Lilia M. VERIFIED CUSTOMER
The only problem was that my car was released to me 1½ hours after being told it would only be 20 more minutes. Other than that, it was great.
2/22/2022
Susan D. VERIFIED CUSTOMER
My maintenance alert is still on they forgot to reset it for the 3rd time but other then that it was a great experience
2/22/2022
Amanda M. VERIFIED CUSTOMER
She was great! Very pleasant,efficient,and professional.
2/22/2022
Chris J. VERIFIED CUSTOMER
Robert is a pleasure to deal with, great communication.
2/21/2022
Greg F. VERIFIED CUSTOMER
Everything went well. Thank you very much
2/21/2022
Arnel M. VERIFIED CUSTOMER
Most of my car service is in Norm Reeves Toyota San Diego.But yesterday I had a bad experience because Rosalina Canes the lady that assist me she's not friendly and she's mean.
2/21/2022
(Company) N. VERIFIED CUSTOMER
Karina was awesome and friendly! Thank you!
2/20/2022
Sarah K. VERIFIED CUSTOMER
She was very helpful and nice
2/20/2022
Sam S. VERIFIED CUSTOMER
good job
2/20/2022
Ruben G. VERIFIED CUSTOMER
You guys always have an amazing work and professional communication !!
2/20/2022
Jose M. VERIFIED CUSTOMER
Thanks for the great service for my Toyota RAV4. Special thanks to Karina Villatoro for her outstanding customer service. I’ll definitely come back for my next maintenance schedule. Thanks very much indeed and job well done.