Now my car is leaking oil all over the place. It wasn’t leaking before yesterday. I park in my driveway and I would of noticed oil before. It leaked ever since I brought it home yesterday, and it looks like there is oil all over the place under the hood. Wtf.
2/1/2022
Joerle S. VERIFIED CUSTOMER
Thank you!!!
2/1/2022
Jon C. VERIFIED CUSTOMER
Very helpful and after the service was complete she walked me out and helped me find my car which I thought was above and beyond
2/1/2022
Robert K. VERIFIED CUSTOMER
Excellent service, John was outstanding!
2/1/2022
Grace S. VERIFIED CUSTOMER
Came for airbag recall. Fast and efficient check in. Several follow ups on updates. Got my car back in few hours.
Great service
Thank you
2/1/2022
Roberto M. VERIFIED CUSTOMER
They are still working with my Tacoma as there were several mistakes found when I pick it up the first and a second time. I am to take it back for a third time and I am hoping is the last one. I took it for the first time on 12/20/2021. I am waiting for a call to take it back so they can re-install the windshield and back window properly, replace a few damaged items and have the windshield plastic cover placed properly so the water dispenser for the windshield functions properly again.
Thank you for your time!
Sincerely,
Roberto
****-****-xxxx
2/1/2022
Brittany E. VERIFIED CUSTOMER
Friendly and helpful, service wasn’t that long and they already knew about my warranty with my lease before i got there which was nice.
2/1/2022
Erick C. VERIFIED CUSTOMER
Fast, friendly service- very happy
2/1/2022
Ralph D. VERIFIED CUSTOMER
Very good thank you for everything you did.
2/1/2022
Rossana H. VERIFIED CUSTOMER
The wait time is two hours even with an appointment. That’s the one I’m not satisfied with. It should not take that long next time I have my car for service.
1/31/2022
Paula B. VERIFIED CUSTOMER
Jessica should not be handling customer service.
1/30/2022
Stephanie E. VERIFIED CUSTOMER
Time is valuable- both on your end and for your customers. When you provide a time estimate for when a vehicle will be ready and don’t meet it, that needs to be communicated.
Also, your new digital service system & message system only works if the employee monitors it and uses it.
I sent a message asking for an update and never received a response.
Communication and updates would have gone a long way. Instead, I had a very poor experience yesterday.
1/30/2022
Marcia M. VERIFIED CUSTOMER
Rosina was superb.
1/30/2022
Zdravko L. VERIFIED CUSTOMER
Karina was very kind and processed paperwork quickly. Great job. Thank you.
1/30/2022
Elizabeth O. VERIFIED CUSTOMER
Great service !
1/30/2022
Robert D. VERIFIED CUSTOMER
My tires were not rotated!!
1/30/2022
Richard B. VERIFIED CUSTOMER
Polite and professional ????
1/30/2022
Marilyn H. VERIFIED CUSTOMER
Rosalina was a pleasure to work with!
1/29/2022
Eric R. VERIFIED CUSTOMER
Jessica was very helpful and got me in and out quickly perfect customer service
1/29/2022
Vincent F. VERIFIED CUSTOMER
Rosalina is such a welcoming and pleasant person, especially, for the morning appointment. Pleasure to work with and a valued asset for th dealership.