Everything associated with this service call went well. I was satisfied with the service I received.
1/27/2022
Kaelyn K. VERIFIED CUSTOMER
The follow up was horrible. No one returned my calls or called me with updates on my car even for a day and a half. My car was not fixed and they sent me home with the issue remaining. The service was awful!
1/27/2022
Darwin V. VERIFIED CUSTOMER
Labor is to expensive.
1/27/2022
Kara R. VERIFIED CUSTOMER
Denise was great!
1/27/2022
David &. VERIFIED CUSTOMER
Javier has been our advisor for several years. We are very happy he has been there to help us take care of our Tundra. He is very knowledgeable and provides us with excellent customer service. Thank you Javier and the team at anime Reeves
1/27/2022
Alejandro L. VERIFIED CUSTOMER
Very satisfied with service
1/27/2022
Joshua B. VERIFIED CUSTOMER
Haven’t been able to fix our car after bringing it in 3 times, was quoted $8,000 to replace an engine harness. We were told that’s just so they can start to troubleshoot it. Seems like they just don’t want to deal with it. Sad that we purchased the car here not that long ago. Won’t be back again
1/27/2022
Fredrick P. VERIFIED CUSTOMER
Complete waste of time. I was told I needed a new mirror and that it would be $ 846.00 I went home and snapped the mirror cover back on in five minutes
1/27/2022
Ivette G. VERIFIED CUSTOMER
Excellent customer service, good communication and fast delivery service.
1/27/2022
Xu L. VERIFIED CUSTOMER
Quick check in and time to complete maintenance was close to estimate.
1/26/2022
Jyothi D. VERIFIED CUSTOMER
Jessica was great! She communicated everything to me so well and kept me informed throughout the day. It was a pleasure to work with her!
1/26/2022
Liliana R. VERIFIED CUSTOMER
Great customer service (:
1/26/2022
Cristian E. VERIFIED CUSTOMER
There are two punctures in my rear tires which were rotated and not offered to be fixed when vehicle was lifted, vehicle had been claimed “ready” when not technically safe to even drive.
1/26/2022
Marc M. VERIFIED CUSTOMER
Robert Farr has been a great asset to his dealership. He is up front and clear about what is taking place as well as honest about what isn’t a priority but will need to happen at my next visit. His customer service skills are professional while making me feel as if I am not just any customer. I bring my SUV to be serviced because of Robert and the quality of the work provided. Marc M
1/26/2022
Christopher S. VERIFIED CUSTOMER
John was very helpful and informative. The Maintenance team did a great job with my car. Very positive experience. And great communication. Thank you all.
1/26/2022
Teodoro G. VERIFIED CUSTOMER
The service is not that great . Specially after lying about fixing a part in my vehicle
1/26/2022
Esther S. VERIFIED CUSTOMER
In this place everybody is great I don’t know their names but some of the ladies are amazing like that they don’t act for their own they are the company all
Together, love it
1/26/2022
Mark P. VERIFIED CUSTOMER
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1/26/2022
Jamie R. VERIFIED CUSTOMER
Excellent care and great service on my vehicle. I love the little video whole working on my vehicle
Thank you
1/26/2022
Austin L. VERIFIED CUSTOMER
John was very helpful throughout the week that my car was getting serviced at Norm Reeves Toyota. He had great communication and always kept me updated on what was happening with my car. It was a pleasure working with him.