I had an issue with what I was told prior to coming in Saturday for the service. I was then told I would receive a phone call on Monday morning regarding this issue. I never received a phone call. I called i the afternoon and left a message for the service manager and an email for the service manager larry fogt, neither of which were returned.
1/25/2022
Leinder M. VERIFIED CUSTOMER
Great service and easy to talk to about specifics of maintenance and vehicle,
1/25/2022
Claudia H. VERIFIED CUSTOMER
Good job.
1/25/2022
Rafael M. VERIFIED CUSTOMER
Job well done!!
1/25/2022
Larry G. VERIFIED CUSTOMER
Love Toyota’s service folks!
10/23/2020
Ana Barbara. VERIFIED CUSTOMER
Javier always provides excellent customer service!
10/23/2020
Sandra G. VERIFIED CUSTOMER
Rosalina was very nice and helpful.
10/22/2020
Jadian A. VERIFIED CUSTOMER
Very happy and satisfied with the service I received. Thank you very much!!!Most appreciate the kindness and care Robert Farr gave.
10/22/2020
Erendira M. VERIFIED CUSTOMER
I love how they knew I was part of the Toyota care platinum plan, the really surprised me. So thank you to the first representative that help me.
10/22/2020
William S. VERIFIED CUSTOMER
You don't need to. I was so disappointed in my experience it really does not matter. Given your on line appointment system I was not aware I needed to spend all afternoon. In short we are done doing any business. Best of luck
10/22/2020
Fergin P. VERIFIED CUSTOMER
You have always taken very good care of me and my vehicle. Thank you.
10/22/2020
Mary W. VERIFIED CUSTOMER
I did not receive a copy of my inspection report. I called and the service desk said they will leave a message with my advisor Sal and I still have not heard from him.
10/22/2020
Glen F. VERIFIED CUSTOMER
Excellent- He had kept me in the loop with service activity
10/22/2020
Maha S. VERIFIED CUSTOMER
STEPHEN is a great asset to your company he is courteous, knows his job and pay attention to your request and delivered exactly what he promised. Thank you so much Stephen for your service and keep up the good work.
10/22/2020
Hiwot Z. VERIFIED CUSTOMER
Fast and Excellent customer service
10/22/2020
Mai D. VERIFIED CUSTOMER
Great service
10/22/2020
Jonathan M. VERIFIED CUSTOMER
Denise Lopez was Gracious and helpful, well-informed and prompt in keeping me posted about the work on my car.
I am a long-time customer of this dealership. For many years, I have requested Quaison Holt as my Customer Service Rep. Q was out, on Tuesday, when I took my car for service and repair. Denise took over my service request. I am pleased to now have an additional go-to person and one of the young generation!
She’s a “keeper”!
10/22/2020
Mary G. VERIFIED CUSTOMER
Have had my car serviced at your facility for eight years. Have never had such an unfriendly or uncaring service person
10/22/2020
Sylvia M. VERIFIED CUSTOMER
I know I will receive an honest evaluation . Plus I will be given as fair a cost as possible. Thank you .. S . Maddalena. .