I would advise service personnel to maintain voice/phone contact with the customer at reasonable intervals. As a new customer l had no knowledge of procedure or when and how I needed to communicate to approve needed service. Texts alone are insufficient.
11/27/2024
Hamidullah R. VERIFIED CUSTOMER
He wasted my time but he did not complete my work and also he was not professional how to deliver services
11/27/2024
Edward U. VERIFIED CUSTOMER
All around outstanding experience.
11/27/2024
Gerard A. VERIFIED CUSTOMER
Outstanding service!!
11/27/2024
Ronie Q. VERIFIED CUSTOMER
Fast and professional
11/27/2024
Margarita C. VERIFIED CUSTOMER
Rosalina es muy profesional y muy servicial esplica muy bien todo. Gracias Rosalina por tu servicio
11/27/2024
Rondi C. VERIFIED CUSTOMER
I like that I can trust that I won’t be upselled. The employees are always friendly and explain everything clearly.
11/27/2024
Ton T. VERIFIED CUSTOMER
Denise is very nice, friendly and professional. I was totally satisfied with the service. Thanks.
11/27/2024
Linda P. VERIFIED CUSTOMER
Robert has always taken the time to answer all my questions and talk to me about what will be done on my car. I trust him.
11/27/2024
Anthony D. VERIFIED CUSTOMER
Check in process was very long and unorganized as other cars and customers came in later and got served before anyone finally came around. Had an appointment and arrived early only to wait way longer than expected. Robert did a good job helping.
11/27/2024
Anthony I. VERIFIED CUSTOMER
Never again
11/27/2024
Brian P. VERIFIED CUSTOMER
Shuttle services would be appreciated.
11/27/2024
Kyle T. VERIFIED CUSTOMER
Very friendly and would be glad to have him as my service representative again.
11/27/2024
Christine T. VERIFIED CUSTOMER
Luis is excellent to work with. He sold me my Certified used Toyota and a month later I returned and helped my sister buy one from him. Since he has been working in customer service helping customers maintain their car I always ask for him even if I need to come another day so he’s working. I trust and believe in Luis, he’s smart and trustworthy and caring and it comes across to the customer. Thank you.
11/26/2024
Fred G. VERIFIED CUSTOMER
None
11/26/2024
Stephen W. VERIFIED CUSTOMER
Very capeable and knowledgeable.
11/26/2024
Magdalena C. VERIFIED CUSTOMER
No comment
11/26/2024
Luis S. VERIFIED CUSTOMER
I was told it will be around 2.5hours waiting it was more then 5 hours