She knows the business with knowledge and professionalism.
Also Norm Reeves is the deslership nnever disappoint the customers. Easy appointment and outstanding service.
3/1/2025
David M. VERIFIED CUSTOMER
Very helpful. Nice guy.
3/1/2025
Suzanne V. VERIFIED CUSTOMER
Responsive, informative about problem , friendly and at reasonable
Cost
3/1/2025
Joshua S. VERIFIED CUSTOMER
The damaged my vehicle during service.
3/1/2025
Emma R. VERIFIED CUSTOMER
None
3/1/2025
Antonio V. VERIFIED CUSTOMER
Danise , muchas gracias por toda la tencion y el buen servicio que das al cliente, eres la #1. Gracias
3/1/2025
Andrea S. VERIFIED CUSTOMER
it is always a pleasure to come to Norma‘s Toyota in the service department. Q Holt has been my service advisor since I bought my car there I love dealing with him. I love dealing with your team. His manager. Larry is amazing as well. The queue really rolls out the red carpet for me. I really really do appreciate the fact that they are there. What an amazing team thank you thanks to you. I’m still coming there.
3/1/2025
Roger K. VERIFIED CUSTOMER
Thanks
!
3/1/2025
Thomas T. VERIFIED CUSTOMER
Robert kept me fully informed and was very professional.
3/1/2025
Ajeshni K. VERIFIED CUSTOMER
Richard was so disrespectful. He was dismissive, liar, and rude as well. I tried to explain to him that I had Toyota Service Care and he tried to tell me I didnt because he wanted to sell me tire rotation. I had to call toyota to explain to me what services I had for my car and when I told him what they told me he said I was wrong and so were they and then proceeded to talk down to me and mansplaining the situation to me. He made the experience so horrible that I don't want to buy anything with toyota ever again. This is so disappointing as my dad and I have been with toyota and buying services with them for over 15 years. In the end, since he went home and another service advisor finished the interaction with me, she told me thatbI was correct and was going to get all of that done.
2/28/2025
Ronald K. VERIFIED CUSTOMER
I called John Bautista and left a message requesting a call back because the “fix” made on my car doesn’t work and the vibration noise is worse. I have not heard from your organization yet.
2/28/2025
Sean O. VERIFIED CUSTOMER
Excellent service as always. Thank you for help.
2/28/2025
Isai P. VERIFIED CUSTOMER
The service was very good, very friendly and professional, she explained everything they were going to do to my car. I was very happy and satisfied with the service. Thank you Simona Teslenko ????
2/28/2025
Melissa H. VERIFIED CUSTOMER
Very good service. Thank you.
2/28/2025
Manuel Jorge. VERIFIED CUSTOMER
Keep up the good job
2/28/2025
Abdul T. VERIFIED CUSTOMER
Thank you for your good service. I am 100% satisfied with you and thank you for your good service.
2/28/2025
Rania G. VERIFIED CUSTOMER
Zero
2/28/2025
Pat S. VERIFIED CUSTOMER
It did take a few days to get my truck back but I am glad I got everything done so I don’t have to worry about it.