I was very pleased with how I was keep informed on my cars progress was going and how long it would take. I feel like I was part of every step of the progress. This is something that lead me to feel safe and comforted that my car was I. Good hands. Thank you for the great service.
11/8/2024
Joi V. VERIFIED CUSTOMER
The computer system was new and a bit confusing, difficulty getting a call back, but finally got a text back. I did like the videos with the technician
11/8/2024
Don N. VERIFIED CUSTOMER
Robert had me in and out fast. Great service!!
11/8/2024
Kristen G. VERIFIED CUSTOMER
Luis was really hard to get ahold of. We tried calling and texting. We had questions we wanted to ask before we picked up our car.
11/7/2024
Manuel Jorge. VERIFIED CUSTOMER
Excellent customer service and maintenance service.
11/7/2024
Hector C. VERIFIED CUSTOMER
Denise Lopez did an excellent job when she helped me and explained things to me with patience and made me see details that I didn't know. Without a doubt I will look for her to make an appointment for my next service.
11/7/2024
Kebenesh A. VERIFIED CUSTOMER
He is hard worker,always make me fell good about my care I been a customer for long time I am stasfied by his work
11/7/2024
John F. VERIFIED CUSTOMER
No car wash?
11/7/2024
Judith M. VERIFIED CUSTOMER
Excellent service thank you
11/7/2024
Lynette H. VERIFIED CUSTOMER
Terrible service. Will not be coming back or purchasing car from you.
11/7/2024
Jose C. VERIFIED CUSTOMER
Amazing service as always Denise is an amazing worker with great communication skills and a way of getting all my needs met and fast!
11/7/2024
Mat J. VERIFIED CUSTOMER
Customer service at NR Toyota always pleasure .
11/7/2024
Delma G. VERIFIED CUSTOMER
Everything went smoothly. No problems whatsoever! Thanks
11/7/2024
John B. VERIFIED CUSTOMER
My appointment was for 7 am. A couple of minutes before 7 Denise met with me and explained she would be taking care of me today. She explained that the service would take about 30-45 minutes and is be on my way. I was out the door approximately 40 minutes later which included her explaining the service I had received. As this is the first time I've had a car serviced by Norm Reeves my expectations for future appointments is incredibly high based on this wonderful first exposure. Thank you. I can't wait to bring my car in again in the future.
11/6/2024
Diane H. VERIFIED CUSTOMER
Q always takes good care of me!!
11/6/2024
Vivian Regina. VERIFIED CUSTOMER
Faster service
11/6/2024
Carolina C. VERIFIED CUSTOMER
She is the best ??
11/6/2024
Dan D. VERIFIED CUSTOMER
Thank you Luis!
11/6/2024
Karina A. VERIFIED CUSTOMER
My vehicle was not inspected for what it was brought in for. My car was there for over 10 hours and the went as little was even checking tire gages, the air pressure was low. I left completely disgusting with the customer service Luis and Larry the manager provided. A COMPLETE DISGRACE TO TOYOTA.