Service was quick and John helped me finish up and gave me a run down of what to expect at the next service.
10/30/2024
David H. VERIFIED CUSTOMER
1.75 hours wait for 30 minutes worth of work. Told I would have to wait an additional 1.5 hours to receive my 2nd key. Key programming takes 10-15 minutes to complete.
10/30/2024
Mark S. VERIFIED CUSTOMER
Great service
10/30/2024
Jillian L. VERIFIED CUSTOMER
I wanted to share my appreciation for the excellent service Karina Villatoro provided during my recent visit to Toyota. Karina was incredibly helpful, attentive, and made sure all my needs were met throughout the process. Her professionalism and knowledge gave me confidence that my vehicle was in good hands. I am grateful for her support and dedication to making my experience seamless and positive. Thank you, Karina, for going above and beyond!
10/30/2024
Brooke W. VERIFIED CUSTOMER
John was not thorough at all. He did not list the correct mileage and did not call when my car was ready.
10/29/2024
Jose S. VERIFIED CUSTOMER
Professional service
10/29/2024
Larry T. VERIFIED CUSTOMER
Rosalina is very friendly and professional, and dealt with my service and vehicle repair efficiently. Thanks!
10/29/2024
Cristina S. VERIFIED CUSTOMER
My service included items I did not request. My appointment was for an oil and filter. Tire rotation and other services were added. It is a good thing O checked or I would have been ripped off. My family had been utilizing the Toyota services ( under difficult mgmt) for the last
20 years. Yesterday was the worst service I have experienced.
10/29/2024
Luis C. VERIFIED CUSTOMER
Good service Thanks !!
10/29/2024
Miguel O. VERIFIED CUSTOMER
im somewhat satisfied, because me driver seat is defective and replacement is on a tbd basis.
10/29/2024
Selamawit G. VERIFIED CUSTOMER
It was very fast and efficient! Thank you!
10/29/2024
Justine J. VERIFIED CUSTOMER
Everything was great. He told me it would take roughly an hour and a half to do the inspection. I was called that it was done after an hour and 20 minutes. Bonus!
10/29/2024
Assaye H. VERIFIED CUSTOMER
No comment
10/29/2024
John O. VERIFIED CUSTOMER
Denise Lopez is the best. Always explains everything to me. Keeps me informed of my cars progress.
10/29/2024
Paul S. VERIFIED CUSTOMER
100% confidence in that what Q suggests is right for my car.
10/28/2024
Janine B. VERIFIED CUSTOMER
Car was sitting there ready for awhile. And adviser was no where around. She finally came back from what looked liked a break and was about to leave again and had to stop her to ask about car. She said oh yah it is ready. Was waiting over 2 hours. Every time I come in advisers are just standing around talking to other advisers not helping.
10/27/2024
Eric C. VERIFIED CUSTOMER
Honest, helpful, thorough, communicative
10/27/2024
Kenneth N. VERIFIED CUSTOMER
3+ hours for an oil change with an appointment - unacceptable.
10/27/2024
Chris C. VERIFIED CUSTOMER
He is amazingly receptive and takes care of his customers!