Q has always been honest with me. I value his advices all the time.
10/27/2024
Vidal S. VERIFIED CUSTOMER
Great fast work thank you
10/27/2024
Christopher B. VERIFIED CUSTOMER
Very good. Efficient and courteous!
10/27/2024
Robin S. VERIFIED CUSTOMER
Appt at 11:15. Waited in line +15 min which was fine. Checked in and told it would be 1 1/2-2 hrs.
Checked in at 1:30 when I saw my car still sitting in line for service bay. Service writer insisted it wasn’t my car which it was. Told me they were running behind since short staffed and many cars.
I understand being short staffed but she continued to make excuses and when I asked for a manager she said there wasn’t one.
Short time later saw my car up on lift.
I have always had great experience here but should def prioritize customer with appts which def not seem to be happening.
10/27/2024
Joanna M. VERIFIED CUSTOMER
Each time I bring my van in for service, I’m told that multiple customers are booked at the same time, so they can’t give me a clear estimate of when it will be ready. With my last appointment, I specifically asked for it to be done on time because I needed to pick up my kids from school, but I was informed that they were short-staffed and had many customers waiting. Taking both walk-ins and appointments simultaneously doesn’t seem reasonable.
10/26/2024
Aseema S. VERIFIED CUSTOMER
I was well taken care of. All questions answered in respectfully.
10/26/2024
Bee I. VERIFIED CUSTOMER
Best service in San Diego
10/26/2024
Guillermina R. VERIFIED CUSTOMER
Excelent service
10/26/2024
Jodhbir S. VERIFIED CUSTOMER
Jodhbi
10/26/2024
Maria E. VERIFIED CUSTOMER
Se tardaron demasiado tiempo para dar el diagnóstico halgo que ya sabía pregunté varias veces antes que dijeran lo que pasaba.
10/26/2024
Susan P. VERIFIED CUSTOMER
Karina was very friendly.
10/26/2024
Anthony S. VERIFIED CUSTOMER
You charge to much.
10/26/2024
Alessandra M. VERIFIED CUSTOMER
Efficient, clear in recommendations. Fast service. Ease.
10/26/2024
Pasterak (. VERIFIED CUSTOMER
I spent a lot of time waiting with no feedback. I had to call several different numbers until I found somebody every other day. That needs to be better
10/26/2024
Valerie F. VERIFIED CUSTOMER
Everything went smooth and experienced good customer service thank you!
10/26/2024
Paul G. VERIFIED CUSTOMER
Great service and communication.
10/26/2024
Ndricim P. VERIFIED CUSTOMER
Hey,
I drop my car 10/24 for mantence request, I come pick it up today, and my car did not start. I will be back tomorrow to make sure everything it’s good.
10/26/2024
Sally K. VERIFIED CUSTOMER
Norm Reeves Toyota ,done greate job.
10/26/2024
Wendy G. VERIFIED CUSTOMER
Yes, she is great ! ????
10/26/2024
Dorman H. VERIFIED CUSTOMER
Robert Farr provided excellent customer service. I am appreciative that the leaky strut was replaced under warrant, and that my truck is running great.