Great customer service! I’m happy to take the survey.
10/23/2024
Denise G. VERIFIED CUSTOMER
Bautista did an excellent job receiving me with my vehicle, however when i arrived at pickup i was unaware the service department only would be closed already as i kindly approach a female employee she was very evident not being pleased giving me a big SIGH and rushing to get my info because i was there after hours although she was sitting there doing nothing clearly on the clock still. I told her all i needed were my keys or i can come back the following day if she preferred. Another employee caught on quick that she was being very rude and even shook his head. I guess its time to take my service somewhere else.
10/23/2024
Grace M. VERIFIED CUSTOMER
It took me 1.5 hours past my quoted time to get an oil change and tire rotation.
10/23/2024
Zia A. VERIFIED CUSTOMER
I don't know what oil brand they put in it. It looks darker than the oil they drained !
10/23/2024
Justin S. VERIFIED CUSTOMER
Beautiful job Rob he’s a good man. Thank you so much. Have a beautiful day. Thank you.????????????
10/22/2024
Jennifer M. VERIFIED CUSTOMER
Robert is friendly. I trust him and his recommendations.
10/22/2024
Astou S. VERIFIED CUSTOMER
I’m very happy for the customer service team !! Thank you again like always!!!
10/22/2024
Deborah H. VERIFIED CUSTOMER
Today I was.
10/22/2024
Julie N. VERIFIED CUSTOMER
Always very helpful and polite.
10/22/2024
Keith S. VERIFIED CUSTOMER
The service that Robert provided was outstanding along with the rest of the staff!
10/21/2024
Phung T. VERIFIED CUSTOMER
Brought my car in to get service but turns out I was robbed. Can’t believe Toyota Team members stole my coins I have left inside my truck. If you are going to take my change, take them all and not leave me a few coins behind, to make it like I won’t noticed it. I would also think that after placing a new service reminder sticker, you would have the courtesy to throw the old one away. Your team members just left it in my cup holder. Will be the last time coming to this place to get service done on my vehicle.
10/20/2024
Daniel G. VERIFIED CUSTOMER
Satisfied. Thank you for the service.
10/20/2024
Karla D. VERIFIED CUSTOMER
Rosalinda was very nice and explained all that was done to my car! Love coming here for my service needs. Thank you!
10/20/2024
Aletia P. VERIFIED CUSTOMER
Thanks!
10/20/2024
Dennis W. VERIFIED CUSTOMER
Luis Marquez was very professional and helpful
10/20/2024
Royal H. VERIFIED CUSTOMER
Simona went above and beyond. From the time that I drop my vehicle off the night prior to my morning service, to the time I picked up my car. She kept me up to date at a timely mattered and explained the needed additional maintenance service in which was recommended. Simona is one of the best service advisor that I’ve ever worked with and definitely a joy to deal with. Thanks for having such an amazing person to represent the Toyota brand. Cheers
10/20/2024
Fareed M. VERIFIED CUSTOMER
N/A
10/20/2024
Jose O. VERIFIED CUSTOMER
Karina was prompt, courteous and friendly. The overall service was fast and hustle free.
10/20/2024
Lisa Y. VERIFIED CUSTOMER
Service was great. Everything was done quickly. John was friendly and helpful.