Mona was amazing as usual . Everything was on time and very courteous. Love this place
10/18/2024
Manfred H. VERIFIED CUSTOMER
There seemed to be confusion as to who would take my payment and return my key to me.
10/18/2024
Terry L. VERIFIED CUSTOMER
Good job
10/17/2024
Andrea S. VERIFIED CUSTOMER
Robert was awesome!!
The computer apparently made an error on the inspection report, saying there were cracked or leaking hoses, when there weren't.
I'm hoping the computer glitch gets fixed.
10/17/2024
Alemu W. VERIFIED CUSTOMER
Great job John Bautista! I appreciate your hard work.
10/17/2024
Cheryl C. VERIFIED CUSTOMER
I was so pleased the way you took care of my car, got me to work and back after my car was service. You employees are wonderful.
10/17/2024
Hank L. VERIFIED CUSTOMER
I would prefer more personal contact with the service agent, rather than via messaging, but when I spoke to the agent, he was friendly and helpful.
10/17/2024
Triality Inc. VERIFIED CUSTOMER
I was there from 11am to 4pm for a simple service. I was not updated on the status at all during the 5 hours . I commuted from North County early so I can beat the traffic going home. Unfortunately it took me 45 minutes to get back home.
Moving forward we will stick with Toyota if Carlsbad service. They’re very accurate with their time.
10/17/2024
Lorraine H. VERIFIED CUSTOMER
Always great at your service department
10/17/2024
Mirasol F. VERIFIED CUSTOMER
Respectful, attentive, helpful and honest specially the mechanic.
10/17/2024
Diane D. VERIFIED CUSTOMER
I was very happy with Richard‘s service. He seems like a very honest person, and I trusted him and his opinion about my car repair and I feel that he fairly charged me and was very communicative and I highly recommend him.
10/17/2024
Rebecca P. VERIFIED CUSTOMER
All went smoothly
10/17/2024
Stephanie C. VERIFIED CUSTOMER
Excellent service with Luis.
10/17/2024
Bounsourith S. VERIFIED CUSTOMER
Very nice customer service and great service
10/17/2024
Doan V. VERIFIED CUSTOMER
Very good
10/17/2024
Erika O. VERIFIED CUSTOMER
My battery under warranty died and I had to buy a new one and get it Iinstalled to use my car and to drive it to the dealership. I had hoped to keep the new battery and I stead the same type of battery was put in my car. It was suggested if I am not using my car to disconnect it which is not the case because I do drive me car.i was disappointed that I received a battery that may die I'm a other year and now I have a new battery I can't use or return.
10/16/2024
Jonathan M. VERIFIED CUSTOMER
Q Holt is our trusted Service Advisor and the mechanics did a great job on servicing the car.
10/16/2024
Arnold G. VERIFIED CUSTOMER
Friendly & helpful
10/16/2024
Andrew H. VERIFIED CUSTOMER
It would be better if I had a complimentary interior vacuum.. but overall satisfaction