John went above and beyond to make sure everything got done. Great service!
10/6/2024
Karina T. VERIFIED CUSTOMER
Very professional!
10/6/2024
Yolanda L. VERIFIED CUSTOMER
Simona was very polite, friendly and helpful, This was an
excellent customer service experience. Thank you
10/6/2024
Marc W. VERIFIED CUSTOMER
My car came back completely dirty inside and out. The car was not taken care of at all. There was dirt all over the outside and even on the dash and side doors. I had to take my car home for a wash. Before I turned it in I paid 150 for it to be detailed inside and out, didn’t get to even drive it for 24 hours before it broke down and had to bring to Toyota. And then to get it back as disgusting as it was, I was furious and so upset.
10/6/2024
May D. VERIFIED CUSTOMER
I have an appointment for the service but I have waited for 2.5 hours and Simona is charging me for the service where in fact I have toyota care.
10/6/2024
Mark B. VERIFIED CUSTOMER
Robert was polite and professional.
He explained everything and got my truck done sooner than expected.
I am very satisfied with the service experience at Norm Reeves Toyota
10/5/2024
Leonard N. VERIFIED CUSTOMER
We always find Q helpful and friendly.
10/5/2024
Tom U. VERIFIED CUSTOMER
Great work , everyone. Many thanks.
10/5/2024
Nasir Ahmad. VERIFIED CUSTOMER
I appreciate what you are did for me.
Thank you.
10/5/2024
Sydnee M. VERIFIED CUSTOMER
Simona was very helpful and very professional. She is an asset to your company!
10/5/2024
Elizabeth A. VERIFIED CUSTOMER
Professional, organized, knowledgeable,
10/5/2024
Deborah Y. VERIFIED CUSTOMER
Very good customer service, was very helpful and we was very please
10/5/2024
Julianna D. VERIFIED CUSTOMER
Simona was excellent! Everything was quick and she was very professional and communicative.
10/5/2024
Brian C. VERIFIED CUSTOMER
Easy to get in and out.
10/5/2024
Agnes N. VERIFIED CUSTOMER
I brought in my car on Thursday morning around 8:30 AM. I did not hear back from anyone about what work was needed and the price. I called Denise and another customer service rep several times with insufficient follow up.
I ended up going back to the dealership first thing in the morning on Friday so I could talk to a live person and picked up my car without getting the work done
10/5/2024
Bianca M. VERIFIED CUSTOMER
Simona was thought and provided me information that will opt me into the purchase of extended warranty so that I can keep my vehicle maintained with Norm Reeves Toyota. Very convenient and excellent service. Thank you, Simona!