I picked up my car after my 6 month inspection they assured me my oil was changed and all of my fluids were topped off. I was told my tires were rotated and everything was looked at. When I drove away quickly my car alerted me my wiper fluid was low. If I can’t trust my fluids are actually getting checked how do I know anything is actually getting done on my car. I paid about $12k over blue book price on my car after being sold on serviced like these. This isn’t about the wiper fluid. That takes a couple seconds and isn’t rocket science. This issue is about not knowing if anything is actually being done to my car or if this is a bunch of hustlers selling me on services I don’t actually get.
10/4/2024
David E. VERIFIED CUSTOMER
I payed 70$ for them to tell me there were alot of problems with my car. I went in because I wanted to get help to be sure the oil change I got and some other things were done right.
10/4/2024
Brightview Landscape. VERIFIED CUSTOMER
My visit overall was good, Only thing that took long was the approval, but I believe that has to do with the fleet company. Q did amazing!!! he’s a great person. He actually called me and followed up, which hasn’t happened in the past, I will probably will be asking for him every time I return????
10/4/2024
Melissa B. VERIFIED CUSTOMER
Karina was great. Friendly, professional, helpful from start to finish.
She looked over my final invoice and even found and corrected a discrepancy in the charges.
She was great! Her Halloween sweater was a bonus. ????
10/4/2024
Diana R. VERIFIED CUSTOMER
She was very kind, informative and helpful.
10/4/2024
Randel R. VERIFIED CUSTOMER
Good service
10/4/2024
Marria M. VERIFIED CUSTOMER
Very satisfied, professional and friendly service.
10/4/2024
Jean E. VERIFIED CUSTOMER
I appreciate your service and deadline provided to pick up my vehicle.
I think you have nice business.
10/4/2024
Anthony E. VERIFIED CUSTOMER
I appreciate the service I received today very much.
10/4/2024
Sharon G. VERIFIED CUSTOMER
She was efficient, professional and friendly
10/3/2024
Susan B. VERIFIED CUSTOMER
All is well. Thank you!
10/3/2024
Jose A. VERIFIED CUSTOMER
Made my experience quick and easy
10/3/2024
Oscar C. VERIFIED CUSTOMER
Our appointment with Q was at 11 AM today. We were absolutely thrilled that he was there to meet us and told us the car would be ready in 30 to 40 minutes. We were delighted. Sure enough The service was completed on time - thank you,Q Holt for a job well done. You are appreciated.
10/3/2024
Vincent S. VERIFIED CUSTOMER
Excellent experience and above average customer service. Very pleased with Norm Reeves Toyota and will return.
10/3/2024
Akira T. VERIFIED CUSTOMER
Thank you Robert for making my visit great! And explaining everything well, I appreciate you!
10/3/2024
Andrew D. VERIFIED CUSTOMER
Great service Denise is a person I can trust!
10/3/2024
Beverly B. VERIFIED CUSTOMER
She is lovely lady
10/3/2024
Jethmark O. VERIFIED CUSTOMER
Thanks for your help!
10/2/2024
Mahesh K. VERIFIED CUSTOMER
Luis is fantastic. He always takes care of customers
- Mahesh K