Rosalina took care of me from the beginning to the end she explain everything that I needed to know, and I appreciated her thank you for your service??
9/27/2024
Kevin C. VERIFIED CUSTOMER
Rosalina was fantastic and very helpful. The service didn’t take long at all and my car is back to running like a dream again!
9/27/2024
Karen D. VERIFIED CUSTOMER
Holt is very knowledgeable and new what was involved in your service
9/27/2024
Brian A. VERIFIED CUSTOMER
Richard was welcoming and ready to serve as soon as I drove up to the service area. Nothing but a pleasant experience. Thank you For your quality customer service Richard!
9/27/2024
Stephen E. VERIFIED CUSTOMER
Great service and advisor, but drop off should not take anywhere close to the half an hour it did take for an 8:30 appointment. Thank you.
9/26/2024
Jennifer S. VERIFIED CUSTOMER
It took forever to get the part, but Denise was awesome! She got me a rental, Made everything easy, kept me updated, and made sure everything was done right!
9/26/2024
Tuan V. VERIFIED CUSTOMER
my 4runner make squeaking sound when I drive on uneven terrain,and over the pump. I bring my car to dealer on September 24,and I got my car back after 6 hours. The paper work show that mechanic found out problem and already fixed it. But after couple miles on the way back home, I notice the squeaking sound is still there and I was busy do t have tine to bring back the dealer. I already make another appoinment for checking up my 4runner again on 10/01/2024
9/26/2024
Anthony A. VERIFIED CUSTOMER
Mr Robert Farr was very professional and easy to deal with
9/26/2024
Miguel Jr. VERIFIED CUSTOMER
This time was not so good
9/26/2024
Cassandra W. VERIFIED CUSTOMER
Thank you!
9/26/2024
John G. VERIFIED CUSTOMER
Every interaction from intake coordinators, point people (Jessica and Denise), Parts Department service, and William in sales were incredible! I've owned 4 Toyotas and this has been the most enjoyable quality service experience!!
9/25/2024
Bernardino D. VERIFIED CUSTOMER
La verdad estoy muy molesta por qué antes de este servicio tuve una mal experiencia con una trabajadora del Toyota de mission George la mujer me tuvo ai por 4 hr I mi llanta IVA con un clavo I yo le expliqué que mis llanta tenía una seguranza i la mujer me dijo que no I al otro día fui i me atendió Karina esa chica la verdad mis respeto le doy un 10 comprensiva y me ayudó para Isi eran el servicio y orita la verdad mis llantas están muy lisas I Medan miedo sufra un accidente i no quieren cambiarlas no entiendo por qué si tienen una cobertura de 1000 dls yo pagaría la diferencia ocupo me ayuden en eso yo estoy avisando si sufro una accidente es culpa de Toyota por qué yo estoy avisando de mis llantas
9/25/2024
Janice M. VERIFIED CUSTOMER
She was familiar with my vehicle and had me in and out in less than two hours.
9/25/2024
Jorge G. VERIFIED CUSTOMER
Good service
9/25/2024
Melissa D. VERIFIED CUSTOMER
Robert I believe that was the advisor, was amazing. He went above and beyond to make sure my Corolla was well cared for. I will definitely be requesting him in the future.
9/25/2024
Debbie T. VERIFIED CUSTOMER
Very nice done quickly and easily
9/25/2024
William C. VERIFIED CUSTOMER
????????
9/25/2024
Margot N. VERIFIED CUSTOMER
Everything was explained in a very simple short manner and taken care of in a timely matter. Great team at Norman reeves Toyota
9/25/2024
Jeffery B. VERIFIED CUSTOMER
Staff member who helped me was fantastic!
9/25/2024
Ann M. VERIFIED CUSTOMER
It went well. Didn’t take as long for the 5k mile check-up as I had feared. Attractive waiting area. TV was on , but quiet with animal films.
One employee volunteered to help me carry my things to the car which was very helpful and much appreciated. ( Sorry, but I don’t know his name )