Jessica is a jewel. You should be very proud and appreciative of her employment.
9/13/2024
James D. VERIFIED CUSTOMER
Nice coffee recommendation
9/13/2024
Brent S. VERIFIED CUSTOMER
Overall I was very pleased. I especially appreciate how my service agent went above and beyond to help expedite my oil change. But having to wait a half hour to be checked in was a long wait.
9/13/2024
Bernie P. VERIFIED CUSTOMER
Luis and the team continue to impress. Keep up the great work
9/13/2024
Glenn T. VERIFIED CUSTOMER
No complaints. Price seems exhorbitant. Prohibitive.
9/13/2024
Ruben L. VERIFIED CUSTOMER
I was welcome all the time with a smile, very professional and detail oriented Team.
Thanks Ray & Management for taking care for free for the extra work that my car need it !!
9/13/2024
Lydia C. VERIFIED CUSTOMER
Excellent customer service
9/12/2024
Francisco G. VERIFIED CUSTOMER
Satisfecho Buen servicio gracias
9/12/2024
Ricardo I. VERIFIED CUSTOMER
I was not messaged when the using the online text communication until I called in. Then I was told there nothing additional needed for the vehicle during that call and I requested to be informed about any additional needs before the car was given back to the driver only to later find out the car needed an alignment and it wasn’t done.
9/12/2024
Rebekah G. VERIFIED CUSTOMER
Rosalina was very helpful and did a great job taking over responsibilities of those who were away on personal leave. She communicated well with me and made sure to update me on the status of my vehicle and repairs. I am very appreciative of her thoughtful assistance.
9/12/2024
Kara B. VERIFIED CUSTOMER
Professional and friendly. The person first greeting me and finding my appointment in the system was also very friendly and professional. I was super happy with the car wash too!!! Thank you. Peter
9/12/2024
Maxime P. VERIFIED CUSTOMER
She did great
9/12/2024
Evan S. VERIFIED CUSTOMER
Very helpful
9/12/2024
Juan F. VERIFIED CUSTOMER
La persona, que me atendió muy amable y contestó bien a mis preguntas muchas gracias
9/11/2024
Ana G. VERIFIED CUSTOMER
Very demure, very mindful
9/11/2024
Anthony T. VERIFIED CUSTOMER
5190 mission gorge lied that the did tire change to charge me very bad not being honest ci will never be back there
9/11/2024
Rita W. VERIFIED CUSTOMER
Although the matter was taken care of I’m not happy with the way things went down. I have bought 4 vehicles from Toyota and has never ran into such a problem as I did 8/3/2024.
9/11/2024
Jose P. VERIFIED CUSTOMER
Rosalina was the best associate I've ever encountered at Norm Reeves Toyota.
9/11/2024
Lisa T. VERIFIED CUSTOMER
Denise was very quick to check me in and notify me when service was done. Service was quick and good.
9/11/2024
Russell H. VERIFIED CUSTOMER
I have been getting our car serviced at Toyota for years. It was impossible to get an employee on the phone due to the new phone system to schedule and appointment and to discuss the repairs. In the future I may go somewhere else due to this frustration. Our representative was great in person and sympathetic to my complaint when I discussed with her.