Service was great/ joh was very helpful answering all my questions. Thank you!!
9/11/2024
Jonathan Daniel. VERIFIED CUSTOMER
John’s the ultimate professional, knows when and how to de-escalate interactions with customers. Would recommend norm reeves Toyota just off his professionalism!
9/11/2024
Michael P. VERIFIED CUSTOMER
Thanks
9/11/2024
Christopher F. VERIFIED CUSTOMER
Q Holts is a great employee good customer service and took care of my car maintenance in good time frame.
9/11/2024
Matt D. VERIFIED CUSTOMER
John Bautista is a very helpful and excellent service representative
9/11/2024
Safrin (. VERIFIED CUSTOMER
I was kept up to date on progress and responded to quickly.
9/11/2024
Michael A. VERIFIED CUSTOMER
Did not fix the problem that I brought the truck in for and never told me that the problem was not fixed or what it would take to fix the problem. I know it is not a big issue that we are dealing with. I would like for someone to reach out to me and try to find a way to solve my problem that I have been in for three times. Thank you Michael A
9/11/2024
Yolanda A. VERIFIED CUSTOMER
Excelente job
9/11/2024
Christian G. VERIFIED CUSTOMER
Very good service from the advisor, the service was fast, but please update the prices in the app.
9/11/2024
Dheeraj Ram. VERIFIED CUSTOMER
Good
9/10/2024
Kurt C. VERIFIED CUSTOMER
Prompt reply
9/10/2024
John O. VERIFIED CUSTOMER
Denise is always great. Always gets me in and out and explains everything that needs to be done to my car. Very happy.
9/10/2024
Lilia V. VERIFIED CUSTOMER
Excelente
9/10/2024
Elyse M. VERIFIED CUSTOMER
My appointment was at 10am. At 1015, a staff person told me Richard would be ready in 5 minutes. At 1030, my husband had to ask a staff person to get Richard. I watched people behind me be serviced and leave. Richard was inside. It took less than 5 minutes to check me in. Then when I went in to pick the car up, only 2 people were working and there was another long wait to check out. Very disappointed.
9/10/2024
Roy Or. VERIFIED CUSTOMER
Everything was great!! The only thing I didn’t like was some guy a Russian guy was really harassed the associate she was doing everything she could possibly do to get his car back!!!! She was great and handled it well!!!
9/10/2024
Arthur D. VERIFIED CUSTOMER
She’s an asset to your company
Well knowledge
9/10/2024
Surojbek R. VERIFIED CUSTOMER
Customer service was terrible
9/10/2024
Bryon G. VERIFIED CUSTOMER
Always great, friendly service here at Norm Reeves Toyota.