Your team has been amazing from the start. I’ve had issues with the vehicle that they’ve helped me to correct quickly and without stress thank you
9/7/2024
Lori M. VERIFIED CUSTOMER
Fast service and good quality service.
9/6/2024
Shalimar S. VERIFIED CUSTOMER
Please provide instructions and or information of item installed and or activated on the vehicle. Thank you
9/6/2024
Luisa D. VERIFIED CUSTOMER
Rosalina is a good balance of professional and personable courtesy.
9/6/2024
Marianna A. VERIFIED CUSTOMER
Service was professional and fast! And friendly! Thank you!
9/6/2024
Mary S. VERIFIED CUSTOMER
I waited 4 1/2 hours for a simple typically 1 hour check up. The explanation at the end of my visit I was told that you were severely understaffed. I would’ve appreciated if you told me that in the beginning and I could’ve rescheduled I had to break an appointment because I was stuck there and finally there was no coffee
9/6/2024
Erik B. VERIFIED CUSTOMER
I went for a recall repair. Was told it would take 1.5-2 hours. Then 3 hours later, I was told it would not pass inspection and would be ready tomorrow at noon. I waited another 45 minutes for a rental car and was given a huge Dodge Durango truck. I went to try to get a smaller car at a different Enterprise but non were in stock. Unfortunately,I was unable to do my job with truck that requires parking often in this huge truck. Unsatisfied thank you.
9/6/2024
Noah A. VERIFIED CUSTOMER
Q is very helpful & knowledgeable. Good service is one of the reasons I bought another Prius last December
9/6/2024
Frederick M. VERIFIED CUSTOMER
Denise was at lunch during pickup but otherwise all worked well
9/6/2024
Shelby W. VERIFIED CUSTOMER
Your chat box on line isn't working very well it should direct you to service yourself, instead of waiting 2 days for a service rep to call.
9/6/2024
Susan H. VERIFIED CUSTOMER
I was pleased that after a 2 1/2-hr wait and more hours to go, Luis offered me a rental car so I could make better use of my time. Very much appreciated!
9/6/2024
Mario H. VERIFIED CUSTOMER
Rosalina was absolutely great! Very helpful
9/6/2024
Kennedy R. VERIFIED CUSTOMER
Great job guys.
9/6/2024
Adam R. VERIFIED CUSTOMER
Poor communication. Will not return calls or texts. Did not give ample information about repairs needed for the car
9/6/2024
Boyd M. VERIFIED CUSTOMER
Spoke with manager this morning.
9/6/2024
William Melvin. VERIFIED CUSTOMER
Luis and the whole team are great!
9/6/2024
Brandi O. VERIFIED CUSTOMER
Denise Lopez is always super professional i love the service and the quality of her customer service. Im always referring people to her i love her !!! Best service advisor
9/5/2024
Tracy P. VERIFIED CUSTOMER
Was able to make an appointment the same day and got in and out in shorter than the expected timeframe.
9/5/2024
Michael W. VERIFIED CUSTOMER
I dropped off my car in the morning(10:30am), and did not receive a call when ready. I went to the dealership just before closing (6:30pm) and the car was ready to be picked up. However I did not get the call saying so, or receive a maintenance report upon pickup. The man that helped me on pickup spoke the bare minimum and did not apologize for the inconvenience nor apply the 15% off coupon as discussed.
9/5/2024
Sandra G. VERIFIED CUSTOMER
La persona que me ayudó, fue muy profesional, estoy muy agradecida!