Megan demonstrated Herself in a very Professional Manner using Her Knowledgeable Skills to make Clemons a Service Center you desire for future Service.
Enjoyed My Appointment.
Thank You Rodney D
9/28/2022
Kenya W. VERIFIED CUSTOMER
I’ve dealt with Megan on several occasions and she is awesome, friendly and always helpful.
9/28/2022
Ernest D. VERIFIED CUSTOMER
The tires the brake pads the engine air cleaner the windshield washer fluid were not checked
9/25/2022
Joan R. VERIFIED CUSTOMER
Very helpful on phone and while I was there.
9/23/2022
Teresa M. VERIFIED CUSTOMER
Megan and the service team always take good care of me and my car. She's very good at her job and I have come to trust they will do a good job. They have figured out a problem more than once and found a solution when others didn't. I know they will make it right. I have a Ford dealership where I live but still travel 30 minutes away because of their excellent customer service. I appreciate it very much.
9/17/2022
Grant W. VERIFIED CUSTOMER
Need to give the inspection sheet when you pay.
9/17/2022
Kate L. VERIFIED CUSTOMER
Thorough job and friendly , efficient customer service!
9/16/2022
James K. VERIFIED CUSTOMER
Did ok,so far if the problem gets solved
9/15/2022
Jennifer P. VERIFIED CUSTOMER
Work was done in a few days which was appreciated!
9/14/2022
Eric R. VERIFIED CUSTOMER
He was very kind and respectful
9/14/2022
Robin R. VERIFIED CUSTOMER
I would sell my 2004 Tundra cash only. Make an offer.
9/14/2022
John H. VERIFIED CUSTOMER
Just very nice. Good customer service.
9/11/2022
John T. VERIFIED CUSTOMER
Travis was great. I was way overdue on a tire rotation and he squeezed me in to get that done. I had no appt. Leaving on a 4500 mile trip Monday. His high level of customer service is greatly appreciated!
9/10/2022
William H. VERIFIED CUSTOMER
Excellent service dept
9/4/2022
Theressa B. VERIFIED CUSTOMER
Nice job
9/3/2022
Bob M. VERIFIED CUSTOMER
Megan was a breath of fresh air and a good representative of your agency!
9/3/2022
Norman B. VERIFIED CUSTOMER
Everyone so friendly! Service is great too! I like going there.
9/2/2022
Douglas R. VERIFIED CUSTOMER
My brand new truck had scratches on the top glove box. Austin made arrangements for a replacement box door. Today it was replaced under warranty. Upon driving out of the service area I noticed several pieces of plastic on the floor mat and carpet. It was not vacuumed and I asked an employee and he said the maintenance staff do not do this any longer due the “hours are tight”. I’m assuming this is a reference to the time allowed for a specific repair. I’m guessing it will take me a minute to get out my shop vac and 1-2 minutes to complete a task I should not need to do.
There is always time to take care of the customer. My truck was free of debris when it arrived in the shop. It should have left in the same or better condition upon its departure. The lobby, shop reception and waiting area were clean. My truck’s interior was not. The employees all treated me well so that part of the service was good.
Sincerely,
Doug Reese