Thank you! Not only did you expedite the service and recalls, I was able to have my truck detailed and was able to able to get around town while this all happened.
3/5/2025
Rigoberto H. VERIFIED CUSTOMER
My vehicle issue was not resolved.
3/5/2025
Cathy F. VERIFIED CUSTOMER
I couldn’t afford the $250 diagnostic fee, so Austin recommended we do the service and gave me some tips for the issue at hand and also found that we needed a headlight replaced. He was kind, effective and super helpful.
Thank you!
3/5/2025
Kristine H. VERIFIED CUSTOMER
Jaime Negrsaucedo is outstanding.
3/5/2025
Linda C. VERIFIED CUSTOMER
A part needed was not ordered. I have to go back again from Sebastopol.
3/5/2025
Stuart M. VERIFIED CUSTOMER
N/A
3/5/2025
Jordan K. VERIFIED CUSTOMER
It's always a great experience at Hansel Toyota!
3/5/2025
Beverly O. VERIFIED CUSTOMER
Great customer service!
3/5/2025
Claudette E. VERIFIED CUSTOMER
Very professional, easy to talk to. Answered all my questions. Jaime has always been eager and available!
3/5/2025
Logan S. VERIFIED CUSTOMER
You did not inform me that diagnostics are not covered under warranty unless the issue is actively happening. I feel robbed. You made me pay you to joyride in my car and tell me what i already know. I want my time and money back.
3/5/2025
Jeannie M. VERIFIED CUSTOMER
Was told an hour, waited 1 hour 45 minutes. Then on the test drive, the person had the windows down and my personal property blew out the window but the item was not recovered. Not happy at all...the check-in person at the desk was great!!!!
3/5/2025
Terry K. VERIFIED CUSTOMER
Your service exceeded our expectations. You were prompt polite and professional. We wish we had bought our new car from you.
3/4/2025
John L. VERIFIED CUSTOMER
Good advice, appreciated.
3/4/2025
Sabino V. VERIFIED CUSTOMER
Es una buena persona y me explica todo muy bien y lo entiendo todo lo que el me explica sobre mi carro muchas gracias
3/4/2025
Lucinda M. VERIFIED CUSTOMER
Jordan was wonderful to work with and made a recommendation
for a body shop for me.
3/4/2025
Elaine G. VERIFIED CUSTOMER
Excellent service, excellent ride to my house!
Thank you!!
3/4/2025
Catherine M. VERIFIED CUSTOMER
I do not want a survey. Thank you.
3/4/2025
Leslie F. VERIFIED CUSTOMER
I felt that your rates were very high to troubleshoot a rodent.