Thanks for fitting me in without an appointment! It makes me feel better when I'm driving a car that is safe, thanks again! Happy New year!
1/1/2025
Brian R. VERIFIED CUSTOMER
Brandyn was exceptional
12/31/2024
Ron T. VERIFIED CUSTOMER
thanks for caring
12/31/2024
Ervand P. VERIFIED CUSTOMER
Friendly and efficient!
12/31/2024
Anne P. VERIFIED CUSTOMER
I just have a question, something‘s a little different on the dashboard and I’m wondering if there was computer update or something?
12/31/2024
Jaime M. VERIFIED CUSTOMER
Worst experience ever
2 hrs for an oil change!!
Horrible
No body did anything
Heard staff laughing about the issue!!
Not okay
12/31/2024
Christopher W. VERIFIED CUSTOMER
The rep I work with there is incredible. Very Customer focused
12/29/2024
Jennifer T. VERIFIED CUSTOMER
Thank you for the efforts.
12/28/2024
Alexa P. VERIFIED CUSTOMER
Brandyn is the best. I always feel secure knowing that she will advise me on the best way to care for my car and not cheat me. It is a great comfort to know my car is getting top notch service.
12/28/2024
Maria V. VERIFIED CUSTOMER
Jordan is such a delight, professional, friendly, knowledgeable, kind, patient, courteous technician She met me when I pulled in which was pretty awesome.
The Computer was giving her problems, not accepting my credit card but after much troubleshooting, she got it to work!
That was impressive.
You are very lucky to have her representing Hansel Toyota.
We all benefit from her outstanding customer service.
Sincerely, Maria V
12/28/2024
Bernadette S. VERIFIED CUSTOMER
She was excellent kept me advised of all repairs on time cost very pleasant to deal with a great associate
12/28/2024
Matt H. VERIFIED CUSTOMER
I went in for a waiting oil service that’s what was scheduled and it took almost 2 hours for just a basic oil change no tire rotation I never received an inspection of the vehicle so I don’t know what the condition of my vehicle looks like
12/28/2024
Philp E. VERIFIED CUSTOMER
Great service
12/28/2024
Alvah P. VERIFIED CUSTOMER
Thanks so much for the service you gave me and taking care of my rave Toyota! See ya next time
12/27/2024
Colleen H. VERIFIED CUSTOMER
It was relatively simple, just replacement of a headlight bulb. Took a while. Service dept was busy!
12/27/2024
Elizabeth H. VERIFIED CUSTOMER
Thanks for the good work as always!
12/27/2024
Alissa G. VERIFIED CUSTOMER
Jose was the first service member who I felt was respectful and explained the appointment well.