Thank you. However, we are still having an issue with a noisy beverage holder in the back seat. We've owned 10 Toyotas over the last several years and this is the first time we've not been able to resolve the problem.
12/6/2024
Nick Y. VERIFIED CUSTOMER
Jose was great. Carlos the shuttle driver was top notch
12/6/2024
Deborah C. VERIFIED CUSTOMER
My service advisor was great! I think his name is Jonathan. Answered all my quesandcwent above and beyond!
12/6/2024
Christine A. VERIFIED CUSTOMER
Jose was very nice and accommodating .
12/5/2024
Chris M. VERIFIED CUSTOMER
Brandyn deserves a raise. I bring my car there because of her. The price is a little high but the confidence she gives me makes me want to come back
12/5/2024
Patricia S. VERIFIED CUSTOMER
Jaime is always great. I will call with a question about
possible detailing as I forgot to
ask him.
12/5/2024
Deborah K. VERIFIED CUSTOMER
Jonathan was very pleasant and helpful. Hansel Toyota has the best service dept in the county; I have been to Freeman, Hansel Subaru, Kia, Honda and Ford and yours by far is the best.
12/5/2024
Mehana S. VERIFIED CUSTOMER
Thanks for the quick service today
12/5/2024
Steve E. VERIFIED CUSTOMER
She clearly explained all options. Friendly, thorough, and represented Service department well
12/5/2024
Miel L. VERIFIED CUSTOMER
Brandyn was professional and knowledgeable, and communicated in a timely manner. Additionally, she was friendly and made the effort to make personal connection as well, which I appreciate. She also went above and beyond to get answers to my questions.
12/5/2024
Lyu Z. VERIFIED CUSTOMER
Good morning Brandyn. Your service was great. I very satisfied. You guys have an Excellente service. I'm very satisfied. Thanks so much. Have a wonderful day.
12/4/2024
Daniel H. VERIFIED CUSTOMER
Jordan was fantastic! Very good communication and delivered what he promised.
12/4/2024
George G. VERIFIED CUSTOMER
Thank you Jonathan for your great kindness, you are so helpful may you be blessed.
12/4/2024
James L. VERIFIED CUSTOMER
Great, friendly, fast service—it was awesome!
12/4/2024
Jeanmarie G. VERIFIED CUSTOMER
I was originally told that they were going to fix my tire and my recall, they ordered parts but they called to say the tire was done but they couldn't get the parts for the recall they were for other recall people and the parts are now on back order so I will have to wait . I also have to call about so that was written on the paperwork
12/4/2024
Marilyn M. VERIFIED CUSTOMER
Brandyn went out of her way to be friendly and helpful.
12/4/2024
Reuben O. VERIFIED CUSTOMER
Appreciate Service Tech Homie prompt phone calls and info on my car's progress and completion.
12/4/2024
Liz S. VERIFIED CUSTOMER
I picked up my car, went back to work accross the street. Car was running just fine, no problems, went back to work.
Left my office at 6pm to drive home and went to turn on the heater and it’s making the most horrendous sound, scared me. I pulled over thought it was the car, but it’s the heater. It was not doing that in the AM, while I was driving into work, so the team must have done something. Unfortunately, the service department was closed by the time I left. Now, I have to come back tomorrow and not run the heater in the AM on the way to work, which is a 2-hour drive to my office and the dealership where the car was serviced. This is my only complaint. The gentlemen who helped me in the AM was great, but I have no idea what they (service men) did to my car and why it’s making that horrendous sound.
12/3/2024
Alan G. VERIFIED CUSTOMER
Always polite and courteous and always Good service.
12/3/2024
Cheryl H. VERIFIED CUSTOMER
Everything and everyone was awesome. ???? Thank you. Suggested services that were needed. Explained everything in clear non demeaning language.