Wish the tires weren’t already taken off the car when we were called asking if we wanted to purchase new tires. We did need new tires and we would’ve rescheduled a different day for that service as my wife needed the car for work. She had to cancel her work plans for the next day.
6/17/2020
Jeffrey T. VERIFIED CUSTOMER
Very happy with the service and Brandyn’s professionalism!!
6/17/2020
Zachery K. VERIFIED CUSTOMER
My car wasn’t washed, i didn't purchase it there but in Marin. I have a Toyota care plan and i just paid $500 for 60,000 mile service. I was disappointed the car wasn't washed.
6/17/2020
Raymundu E. VERIFIED CUSTOMER
Jaime was prompt and also made it easy for my mom to drop her vehicle off and get taken care quickly and also answered my question i had and paymeny over the phone helped as well. Just great over all inlcuding a wash
6/17/2020
KENNETH YU. VERIFIED CUSTOMER
Would have been nice if there was an exterior wash!
6/17/2020
Elizabeth R. VERIFIED CUSTOMER
Adam was helpful, pleasant, professional.
6/17/2020
Joey D. VERIFIED CUSTOMER
Jose was great. Great customer service.
6/17/2020
Michael R. VERIFIED CUSTOMER
No survey will be filled out by me.
6/17/2020
Donette M. VERIFIED CUSTOMER
I am continue to have the same issue that I came in for. I was charged $165 and the problem continues with no resolve
6/17/2020
Jeffrey P. VERIFIED CUSTOMER
There were some paperwork descrepancies.
6/16/2020
John W. VERIFIED CUSTOMER
Great service; great staff
6/16/2020
John L. VERIFIED CUSTOMER
Thank you
6/16/2020
Bary G. VERIFIED CUSTOMER
Everything went perfectly. Jose was quick, efficient and respectful. Great job????
6/16/2020
Jeffery B. VERIFIED CUSTOMER
She was great to work with.
6/16/2020
Katherine H. VERIFIED CUSTOMER
My service agent Brandyn Tomkovic was efficient, friendly, answered all my questions and managed my coupons to my advantage, and made sure my car was washed. Couldn’t have been a better experience - She also stayed a bit overtime as we struggled to meet closing time for pickup after one day service. As to technicians — they have ALWAYS given amazing service for my 2003 Prius, and for 17 years I have taken my car only to Hansel - it still gets excellent mileage. Thank you - A+ ~ K Hannan
6/16/2020
Janet L. VERIFIED CUSTOMER
The young man w/arm in a case was very Professional!
Was very impressed with him, his knowledge & his kind
manners. I would need a big discount if I were to purchase
again from your dealership. I was followed up with & she was
kind. Thank you, I enjoyed looking at cars.
6/15/2020
Jingping X. VERIFIED CUSTOMER
Excellent service!
6/14/2020
Paul M. VERIFIED CUSTOMER
Very happy with your people at Hansel Toyota.
6/14/2020
Jennifer S. VERIFIED CUSTOMER
Thank you for your wonderful service
6/14/2020
Sally S. VERIFIED CUSTOMER
On time and complete! Appreciated seeing all staff and even customers following common sense COVID 19 safety measures.