I was surprised that the oil changes were not included with my vehicle except for a few times the service that was expected at 30,000 miles is ridiculously expensive almost a thousand dollars on a car i paid a big price for. All the service that was explained by my awesome service advisor should not be needed on a car with a high price tag. Had i known it was going to be over $300 just for a minimum service i would have gone elsewhere for my vehicle service since it isn't covered under a life time warranty.
10/23/2024
Carolyn F. VERIFIED CUSTOMER
Jonathan was very attentive to my concerns and addressed them without any hesitation. Thank you.
10/23/2024
Gary H. VERIFIED CUSTOMER
Was fine. Would be nice to know what they did. To see if everything was completed satisfactorily.
10/23/2024
Aimee R. VERIFIED CUSTOMER
Anthony was really great
Carlos on the shuttle is amazing
10/23/2024
Jason D. VERIFIED CUSTOMER
Anthony was very helpful and got.me out time to work in the morning
10/23/2024
Jr B. VERIFIED CUSTOMER
He was very kind and professional
10/23/2024
Maria G. VERIFIED CUSTOMER
I am very satisfied with Antony. He is a very good worker. Thank you so much Antony for all your service. You’re the best thank you and I’ll see you next time when I’m coming to do any other service.
10/23/2024
David B. VERIFIED CUSTOMER
Anthony was super as was the service department.
10/23/2024
Ross C. VERIFIED CUSTOMER
Thank you for the recommendations, fast service and friendly chat. Talk soon.
10/23/2024
John P. VERIFIED CUSTOMER
Please stop sending me these texts about wanting to buy my car everything I bring it in for servicing. They’re driving me nuts.
10/22/2024
Amanda A. VERIFIED CUSTOMER
Brandyn was so accommodating and helpful during the entire process of getting my car fixed. She was knowledgeable, friendly and made me feel valued as a customer. I really appreciated the time she took to explain things to me and offer me different packages and services. She really was wonderful!!
10/22/2024
Ciarra S. VERIFIED CUSTOMER
He did an amazing job and went above and beyond to make sure I was happy
10/22/2024
John S. VERIFIED CUSTOMER
The woman service rep was the best
10/22/2024
Francis V. VERIFIED CUSTOMER
I was well satisfied with all today. Thanks to all. Thank you.
10/22/2024
Sheila D. VERIFIED CUSTOMER
Customer service is always good.
Fast service also
10/19/2024
Joshua M. VERIFIED CUSTOMER
Working with Brandyn was exceptional. 5 out of 5 stars!
10/19/2024
Lesley S. VERIFIED CUSTOMER
Your staff was super helpful with a car GPS and phone issue. They really went the extra mile and it was much appreciated.
10/19/2024
Edgardo S. VERIFIED CUSTOMER
Jose is always helpful, detailed on the services done. Making sure everything is properly done. He’s doing extra mile for me if there’s dealership discount offered. I like how he handles his customer. Kodus for Jose!
10/19/2024
John N. VERIFIED CUSTOMER
I’m usually shown a chart with two or three options for service and varying prices. Today the representative didn’t mention any options other than the more expensive one, probably trying to get me to pay for the more expensive option. I had to ask him about the options and then he showed them to me on the screen. I selected the less expensive option. Had I not known the options that were available to me, I would’ve ended up paying more for a service that I didn’t want. I think he needs some re-training about transparency to his customers. Other than that, he was pleasant and courteous.
10/19/2024
Jim N. VERIFIED CUSTOMER
Your question is misleading. I was treated like a king. It was a very good experience, however I am disappointed in the detailing work that was done.