Your employees I communicate with are friendly, professional, and I feel well taken care of. This is rare in other dealerships where I've felt like they are doing me a favor with their time. Your employees reflect a culture of an organization well managed.
5/21/2020
James S. VERIFIED CUSTOMER
Brandyn did a great job keeping me informed on what work needed to be performed. She has always been very professional.
5/21/2020
Roberta T. VERIFIED CUSTOMER
Customer service was great as usual!!!
5/21/2020
Sherri H. VERIFIED CUSTOMER
Very pleased
5/21/2020
Scott O. VERIFIED CUSTOMER
Friendly service I would most definitely recommend Toyota owners to come to this dealership
5/21/2020
Jerry G. VERIFIED CUSTOMER
Always a pleasant experience with quality courteoys service.
5/21/2020
Mary S. VERIFIED CUSTOMER
Jaime Negra Saucedo is a wonderful example of how someone representing Hansel Toyota should be. He was kind, explained everything and was extremely polite. He made my trip a pleasure.
Sincerely
Mary S
5/20/2020
Loretta B. VERIFIED CUSTOMER
As a new staff mrmber he was professional and careful to fulfill my requests.
5/20/2020
Charlotte S. VERIFIED CUSTOMER
I haven't had the work done yet, only the estimate. Jose was very helpful & courteous.
5/20/2020
Isabel R. VERIFIED CUSTOMER
The service experience was great. Thank you!
5/20/2020
Steven R. VERIFIED CUSTOMER
Jaime was courteous polite and very welcoming. During these uncertain times its nice to have a person with a friendly demeanor help you. I will use Toyota again. Very happy.
5/20/2020
Hong L. VERIFIED CUSTOMER
Brandyn is such a nice worker for your service center. Easy to talk with, very helpful and has a fantastic service skill for the customers when someone need a clear full answer.
5/20/2020
Donald J. VERIFIED CUSTOMER
Outstanding service by Adam!
5/19/2020
Khamnouan S. VERIFIED CUSTOMER
Thank you for your time doing a great job
5/17/2020
David S. VERIFIED CUSTOMER
Great to be taken care of so quickly. The CoVid-19 prep was also very thoughtful. Fast quality service. Thank you. DS
5/17/2020
Lex M. VERIFIED CUSTOMER
Excellent customer service experience. Very much appreciate the professionalism and knowledge of Brandyn.
5/17/2020
George M. VERIFIED CUSTOMER
Jaime was right there when I arrived and he was great all the way through the process. Here is a shout out for the service team as a whole. While I was waiting for Jaime to do his receiving checks on the car I was waiting inside. The counter staff quickly took notice and asked if I need help. Jaime was already helping me, but I was impressed that the counter staff were quick to make sure I was being helped. I shows customer awareness.
5/16/2020
Lori S. VERIFIED CUSTOMER
Service always very friendly and accommodating. Never a complaint
5/16/2020
Patricia S. VERIFIED CUSTOMER
So grateful to Hansel for your excellent care for five years. Jose is always warm, welcoming & professional. These are tough times but am thankful I can always count on Hansel. I always appreciate your complimentary car wash.Thank you!