As always , service was excellent and punctual. Straight forward description of the work that was done. It’s the reason I only have my service done at Hansel. Thanks Again
5/2/2020
Akiko K. VERIFIED CUSTOMER
Adam was super chill! Nice and friendly dude who notified me about a recall on my car. Only bummer is that I asked for a car wash but I think someone forgot. No worries, however, since I’ll be back next week for additional work.
It would also be helpful to know what’s absolutely necessary for my car and be given info before my next service. I came for a maintenance in Nov. 2019 and I was told that my 4mm rear brake pads were fine. I came in today and they were 3mm and was told about replacing them + resurfacing rotors + brake fluid change. I wish I was told all of this in November!
5/2/2020
Sarah A. VERIFIED CUSTOMER
All the people that work for the servicing center are incredibly nice and helpful. I always enjoy coming to Hansel Toyota to get my car serviced and worked on. Thanks for making every experience a good experience.
5/1/2020
Justin B. VERIFIED CUSTOMER
Adam is the best we traded two lunch for a package of Costco toilet paper.
5/1/2020
Stewart S. VERIFIED CUSTOMER
Excellent work
5/1/2020
Antoinette M. VERIFIED CUSTOMER
Every service has been fine except for promising of a car wash. Three times I was promised a complimentary car wash with service and did not receive. I did receive a car wash on last service.
4/30/2020
Sharon H. VERIFIED CUSTOMER
Donna is the best, she always ales good care of her customers.
4/30/2020
Judith R. VERIFIED CUSTOMER
Adam was great!
4/29/2020
Robert N. VERIFIED CUSTOMER
Super fast oil change
4/29/2020
Michael S. VERIFIED CUSTOMER
Excellent Service
4/26/2020
Nicholas C. VERIFIED CUSTOMER
You guys did a great job thank you
4/25/2020
Marcine J. VERIFIED CUSTOMER
Fine service and Donna Bender is a friendly, knowledgeable and delightful representative to deal with.
4/25/2020
Will T. VERIFIED CUSTOMER
Adam was amazing! The entire team did a fine job from top to bottom... Definitely the best service experience I have had in a long time! would highly recommend, and will return for business.
4/25/2020
Robert C. VERIFIED CUSTOMER
Donna is the best!!!!!!!!
4/24/2020
Rebecca D. VERIFIED CUSTOMER
Was told I had a timing cover leak which would be $1400. Took it somewhere for a second opinion and they told me they’ve had multiple of these reports come through. My car is perfectly fine.
4/24/2020
Taffy O. VERIFIED CUSTOMER
I purchased the car from there with all the extended warrantees and what not. You all were not able to do the work. I had to go to Marin Mazda and they didn’t have the information on the warranty… I guess the information that Toyota gave me was incomplete. What should be an easy fixed has ended up being days of back-and-forth. Disappointing
4/24/2020
Steven G. VERIFIED CUSTOMER
Donna has been at the dealership for many years and watch her work her way up very nice person to deal with
4/23/2020
ARTURO G. VERIFIED CUSTOMER
Great service that Donna provides to customers I’m really pleased always to take my vehicle knowing that she takes good care of me
4/23/2020
Brian C. VERIFIED CUSTOMER
Adam is our go to guy for all things Toyota Repair. He is a big asset to your team.
4/23/2020
Kenneth G. VERIFIED CUSTOMER
Donna was very helpful and caring in the way she helped me with the issue with my car.