Only thing I would LOVE, is to not have my seat moved around all crazy when I jump back in it. I understand mechanics and all the others working behind the scenes are of different sizes however it would be awesome to not jump into my car and feel like I'm having CPR done on me. Maybe just move the whole seat all the way back before a customer jumps in? Again you all ROCK!!!!! That's just a little thing that would never make me leave a bad review or complain to people about. Keep up the great work!!!!
2/25/2020
Kevin F. VERIFIED CUSTOMER
Thanks always a pleasure coming there. All your service people are great.
2/25/2020
Julia M. VERIFIED CUSTOMER
Everything went very smoothyly . Thank you .....
2/24/2020
Marcos L. VERIFIED CUSTOMER
Very nice and helpful. Offered me a water.
2/24/2020
Shannon D. VERIFIED CUSTOMER
The appointment took over 2 hours and I was asked if I wanted my truck washed, which I did but after waiting more than two hours they informed me that they didn't wash it. The cabin air filter was left on my seat and not out in. I had to go back in and ask for it to be in.
2/24/2020
Vicky P. VERIFIED CUSTOMER
She was great! She explained everything to me very thoroughly and was super nice. Great customer service!
2/23/2020
Justin V. VERIFIED CUSTOMER
The service advisor was great. Two of the items that were to be fixed, were not fixed but said to be operable by the tech. The window switch still doesn’t work and neither does the usb charging plug that they claim is fine.
2/23/2020
Oscar V. VERIFIED CUSTOMER
She was extremely helpful, and very kind.I'm glad you have her on your team.
2/23/2020
Diana L. VERIFIED CUSTOMER
He was great. He explained everything that needed to be done to my car and answered every single question I had.
2/22/2020
Robert C. VERIFIED CUSTOMER
I have an issue with my truck that started while under warranty. They can’t fix the
problem and Im very unhappy about it. I’ve had the truck in 7-8 times. It’s only 4 years old and I paid a lot of money for it and even purchased an extended warranty. Seriously disappointed !!
2/22/2020
Jose Y. VERIFIED CUSTOMER
The car wash is just ok. My rims were barely cleaned and still have a lot of dirt and brake dust on them. It is complementary so I can't complain too much.everything else including the employees are great!!
2/22/2020
Jonathan M. VERIFIED CUSTOMER
My wife said the car was dirty when we got it back.
2/22/2020
Mike M. VERIFIED CUSTOMER
I had an engine oil leak. It was the oil pan washer. It was replaced free of charge with new oil. Thanks. Very much!
2/22/2020
Dorothea G. VERIFIED CUSTOMER
Your customer service has always been outstanding!! My mom (Dorothea) will b 100 this year and for the last several years- Adam has picked up and returned her car. Mom only has the one car driven by her caregiver and we r all working so we do appreciate the kindness and service Adam always gives her. He is an outstanding young man
2/22/2020
James R. VERIFIED CUSTOMER
Excellent job as always. With a friendly smile
2/22/2020
Sean A. VERIFIED CUSTOMER
Brandyn was great!
2/22/2020
Seap S. VERIFIED CUSTOMER
Was supposed to take an hour for service but waited over 3 1/2 hours due to lack of communication & follow through within the Toyota team
2/21/2020
Stephanie B. VERIFIED CUSTOMER
Donna is the best! Thank you
2/21/2020
Lu B. VERIFIED CUSTOMER
Jose, was exceptional! He was extremely courteous answered all my questions. Reviewed my material in a professional manner. Jose extended a communication that I was a valued customer. The work on my car was done in timely fashion. And, I was notified immediately therefore demonstrating and confirming that my time was equally valuable. Jose is to be commended for his exceptional work.
Also, can you set this query up to come directly to my email My cell phone is very antiquated and I cannot access the information and have to go to a computer anyhow. Please set up to go to my email. Thank you, ila Benavidez-Heaster aka Lu B