I have always had great service from Hansel. Many thanks to Donna; she did a fine job explaining what the service would include. Thank you Donna. Thank you Hansel.
1/14/2020
Jose L. VERIFIED CUSTOMER
Good customer service
1/14/2020
Santos F. VERIFIED CUSTOMER
David Fables has amazing customer service. Everyone there is amazing.
1/13/2020
Laurelle A. VERIFIED CUSTOMER
I’m actually planning to call the Service dept tomorrow. I don’t think they reset the computer because I am getting messages on the display that I don’t know what to do with. And they changed the headlight setting from auto so I started driving with no lights after dark and since it was a well lit area I didn’t realize it until a Sheriff flashed his light at me. Glad I didn’t get a ticket.. And finally, there was damage to my license plate holder and I had to remove it. Not the usual experience with a service.
1/13/2020
JASON R. VERIFIED CUSTOMER
Everything was great. Thanks for being open on sundays too.
1/13/2020
Abdelmajid E. VERIFIED CUSTOMER
Thanks for your help.
1/12/2020
G Michael. VERIFIED CUSTOMER
Why didn't you wash my truck after service. This is the second time I have brought it in and it wasnt cleaned afterwards. Your website says you wash vehicles post service.
1/12/2020
Charlene W. VERIFIED CUSTOMER
Thank you Donna!
1/12/2020
Adrian G. VERIFIED CUSTOMER
I appreciated the service quality
1/12/2020
Ahmed K. VERIFIED CUSTOMER
It took 2 hours for oil change but the sservice advisor apologized and did not charge me for the service.
1/12/2020
EDWARD P. VERIFIED CUSTOMER
William was great! Thanks!
1/11/2020
Mayra S. VERIFIED CUSTOMER
Adam was very helpful and got my car in and out
1/11/2020
ILEANA C. VERIFIED CUSTOMER
Jaime, did a great job!
He has superb customer skills.
1/11/2020
Anthony P. VERIFIED CUSTOMER
Service rep was courteous and explained what was going to be done.
Told me about an hour to hour and a half was right on time.
1/11/2020
Timothy Q. VERIFIED CUSTOMER
I B was disappointed that I requested a car wash and vacuum but did not receive it even after 2 hours waiting for the completion of the service.
1/11/2020
Jeffery A. VERIFIED CUSTOMER
Service was fine. And although it wasn't important, the car was not washed. But then rain is in the forecast.
Good job all.
1/11/2020
Ginger K. VERIFIED CUSTOMER
Our service rep, Adam, is always extremely helpful!
1/10/2020
Beth F. VERIFIED CUSTOMER
Service was great, but the car wash was deplorable! Not even sure it was really washed??
1/10/2020
Chris P. VERIFIED CUSTOMER
Easy peasy, thanks Adam!
1/10/2020
Stefanie M. VERIFIED CUSTOMER
As always, William was wonderful and very accommodating! I had a time constraint today, and he made sure I was on my way well within the timeline. Thank you!!! Staff is always pleasant at Hansel!!