The service was great, however when I called the service department to say I was having my car towed there, when I asked about getting a car for the day, the female I talked to was kind of rude. Other than that, it was great.
12/14/2019
Katia M. VERIFIED CUSTOMER
Thank you to Adam and Jaime for providing excellent customer service and being so helpful throughout the day while my car window tint was getting fixed! 10/10
12/14/2019
John F. VERIFIED CUSTOMER
Donna was extremely helpful following through with our problem.
12/14/2019
Michael M. VERIFIED CUSTOMER
Thanks
12/14/2019
Megan G. VERIFIED CUSTOMER
He was super efficient and nice
12/14/2019
Michelle M. VERIFIED CUSTOMER
this is the second time when I've had the vehicle in for service that they did not reset the maintenance required light on the dashboard. I googled how to and took care of it again.
12/14/2019
SHANE S. VERIFIED CUSTOMER
Brandyn went above and beyond in every way. She was great, definitely earned our business in the future.
12/14/2019
Tanya S. VERIFIED CUSTOMER
Very helpful! Thanks for explaining so thoroughly and making sure I was very comfortable with the entire process. Don’t live in Petaluma but drive out yo you guys because you’re wonderful!
12/13/2019
Nicole O. VERIFIED CUSTOMER
Two thumbs up!
12/13/2019
Jennifer D. VERIFIED CUSTOMER
Great experience...
12/13/2019
Judy N. VERIFIED CUSTOMER
Nice place
12/13/2019
LINDA H. VERIFIED CUSTOMER
I’ll give you 5 stars for excellent.
12/12/2019
JAMES S. VERIFIED CUSTOMER
Brandyn was very pleasant and professional. I have never met a service rep with a better attitude. She is a great example for others to follow.
12/12/2019
Kirsten S. VERIFIED CUSTOMER
he was great to work with and went above and beyond when helping me and making sure that everything was perfect and worked around my schedule to make sure it could be done.
12/12/2019
Brian W. VERIFIED CUSTOMER
Very easy to deal with and always professional! Thank you.
12/12/2019
DARLENE P. VERIFIED CUSTOMER
Extremely helpful!
12/12/2019
Matthew E. VERIFIED CUSTOMER
Thanks ????
12/12/2019
Nicolas L. VERIFIED CUSTOMER
The service is not good 2 hours for oil change With appointment
12/12/2019
Linda W. VERIFIED CUSTOMER
Nice job, with an added car wash. Jaime was helpful and pleasant.
12/11/2019
Fortino Z. VERIFIED CUSTOMER
Aleays a great experience at Hansel Toyota Petaluma.