My service specialist was incredible. Her customer service skills were on point. Her name was Brendyn I think. She deserves a raise. Best experience I have with Hansel yet
11/8/2019
John E. VERIFIED CUSTOMER
She did a very good job today-
11/8/2019
Sharon D. VERIFIED CUSTOMER
After spending nearly $600 my warning lights are still on. I am furious.
11/8/2019
Cindy R. VERIFIED CUSTOMER
Work on the truck was completed early the gentleman that we checked out with was very nice and helpful. Glad I take our cars at Toyota in Petaluma. Thank you
11/8/2019
Greg S. VERIFIED CUSTOMER
Quick and complete service
11/8/2019
Mark U. VERIFIED CUSTOMER
Over the last 3 years I’ve had to replace my headlamp bulbs 2 to 3 times per year. Today you looked at the battery, wiring and mechanical.... and found nothing.
So I paid for 2 new bulbs to be installed (AGAIN!) and I’m sure in a few months I’m gonna find myself right back in the exact spot again.
11/8/2019
Michael H. VERIFIED CUSTOMER
Perfect service
11/7/2019
Helen M. VERIFIED CUSTOMER
Answered all my questions and very courteous
11/7/2019
Brent K. VERIFIED CUSTOMER
very clear and efficient
11/7/2019
Luciana A. VERIFIED CUSTOMER
Service was done in the time was promised and I enjoyed the experience
11/7/2019
Susan D. VERIFIED CUSTOMER
Excellent and timely service
11/7/2019
Trudy H. VERIFIED CUSTOMER
Service was excellent
11/7/2019
David V. VERIFIED CUSTOMER
Always a pleasure working with Adam. He is professional, knowledgeable, and helpful. Thanks.
11/7/2019
RICHARD P. VERIFIED CUSTOMER
Extremely efficient and friendly. Kept me appraised as to what was needed and time it would take.
11/7/2019
BERNADETTE S. VERIFIED CUSTOMER
Very good service and very good customer service!
11/7/2019
Tom G. VERIFIED CUSTOMER
Although there are places closer to home where I can get my Prius serviced, The atmosphere at Hansel has always been worth drive. Donna in particular is always pleasant and helpful whether even when I’m being a pest and trying to get her to fit me in.
Thank you