you’re welcome. Michael was pleasant, helpful and got the car back to us on time as he promised he would. Thank you also for washing it for me. Excellent job!
9/1/2019
Frankie S. VERIFIED CUSTOMER
After agreeing to have my card washed and vaccumed, it was not......
9/1/2019
Katrina K. VERIFIED CUSTOMER
Donna provides professional customer service with a smile. I always look forward to having her be my contact person when I take my Toyota to Hansel for servicing.
9/1/2019
SCOT P. VERIFIED CUSTOMER
Great job as usual!
Thank you!!
8/31/2019
William B. VERIFIED CUSTOMER
My appointment was for 9:30. I arrived at 9:35 and I didn't get checked in till 9:55. My service was supposed to take 1 to 1 and half hours. It took 2 hours.
8/31/2019
Leon H. VERIFIED CUSTOMER
I feel the service today was fantastic. Smooth drop off and vehicle was completed on time. Donna was courteous and helpful.
Thank You Hansel Toyota.
8/31/2019
Megan G. VERIFIED CUSTOMER
No problem I’m happy to do a survey on William he was nice.
8/31/2019
Louise P. VERIFIED CUSTOMER
Service always THE best!!
8/31/2019
Pablo R. VERIFIED CUSTOMER
La Toyota tan buenos servicio gracias por poderme ayudar
8/31/2019
Susan T. VERIFIED CUSTOMER
Jose was highly professional and pleasant to work with. He explained everything carefully and completely and contacted me throughout the day with the progress on my Prius. He provided excellent customer service!
8/30/2019
Joann Z. VERIFIED CUSTOMER
Everything went fine.
8/30/2019
Jill J. VERIFIED CUSTOMER
We feel your customer service at check in is extremely lacking. The first guy acted As if it’s a pain to even have to deal with us! We felt no one would even listen when we were tried to talk about the issue were having The second guy we dealt with did not point out there may be an 80 dollar charge even under warranty. I feel he should have discussed this charge with me instead of trying to hide it Lastly, you guys unhooked our karr alarm & then told us we have to contact Karr ourself to get it hooked up again! Just dumping it on us!
8/30/2019
Mary M. VERIFIED CUSTOMER
Michael did a great job —friendly, efficient, answered my questions, and made sure that the work got done correctly and in a timely manner. Thank you.
8/30/2019
Ron C. VERIFIED CUSTOMER
Michael in service, Rob Roman, and Michael Cooper in parts are all excellent individuals who go out of their way to make my experience fantastic. Thank you.
8/30/2019
Patrisha T. VERIFIED CUSTOMER
Great! I was very late for my appt but was able to get all the work done in a couple of hours :) Thank You William and Hansel Toyota Service technicians!!
8/29/2019
Tom C. VERIFIED CUSTOMER
$40.00 to fix a nail in front tire seemed to excessive
8/29/2019
Richard K. VERIFIED CUSTOMER
Everything was done well. The car wash was not completely done. Muddy all over the back bumper.
8/29/2019
Michael C. VERIFIED CUSTOMER
Thank you!
8/29/2019
Dorla C. VERIFIED CUSTOMER
The people checking me in are “always” nice, friendly and helpful. I love going to Hansel Toyota. The only disappointment was the last 2 promised car wash/vacuums did not happen.