Jose was very helpful. Had problems printing out cpn. which I believe was for at least $20. Jose was able to at least give me 10 percent discount.
7/10/2019
Emanual V. VERIFIED CUSTOMER
The service was great
7/10/2019
James P. VERIFIED CUSTOMER
My quoted 1 hour appointment turned in to over 2 hours. And nobody knew why. So it was slightly frustrating.
7/10/2019
Barbro H. VERIFIED CUSTOMER
Totally Happy
7/10/2019
Patrick T. VERIFIED CUSTOMER
Visit was great - recall service as expected. 2 truck body plugs that didn’t belong to my vehicle found after i drove to Rohnert Park an unpleasant experience... had to go back to dealership for explanation.
7/10/2019
Susan W. VERIFIED CUSTOMER
Michael always gives top notch service with attention to detail. He always makes me feel like I'm his only customer. Most importantly, I trust him completely, which is the reason I continue to use your branch. Everyone, including the mechanic who held the car door for me when I got in, gives excellent customer service. Your driver is great. It makes a huge difference when your spending money. Love Hansel Toyota!
7/9/2019
Sherry K. VERIFIED CUSTOMER
You guys are always so friendly! Been coming here since 2015.
Thank you!
7/9/2019
Gloria D. VERIFIED CUSTOMER
Ok
7/9/2019
Jesus S. VERIFIED CUSTOMER
Ride with Toyota is fun tank you
7/9/2019
Jennifer R. VERIFIED CUSTOMER
Thanks for noticing the car was dirty and giving it a bath! Much appreciated
7/9/2019
Evelyn D. VERIFIED CUSTOMER
I was very impressed with my service person Michael and the efficiency of the service department. I have been going to Marin Toyota for
23 years and moving here I was worried about finding a good Toyota service department. I am glad I am now settled into Hansel Toyota.
7/8/2019
Maria F. VERIFIED CUSTOMER
Excellent service
7/7/2019
Cheri S. VERIFIED CUSTOMER
I had an alert show up on my dash after hours and dropped my car off without an appointment hoping for next day service. My car was ready by 930 am. Service was excellent albeit expensive, but my 15 yr old Prius is back on the road. Very appreciative!
7/7/2019
Anne B. VERIFIED CUSTOMER
Jose was terrific!
7/7/2019
Justin H. VERIFIED CUSTOMER
There is still an issue with my car and instead of offering a loaner car to keep my vehicle to investigate further, I was told to bring it back another day for them to keep it for the day and still wasn’t offered a loaner.
7/7/2019
Eren B. VERIFIED CUSTOMER
He is always very courteous bright and with a wonderful ability to remember people. It’s a pleasure thank you
7/7/2019
Patricia S. VERIFIED CUSTOMER
Jose was very thorough, professional, cheerful. I really liked & appreciated his demeanor. I didn't mind waiting a few hours as I wrote letters, paid bills, etc. I always love & appreciate my "free" car wash, although the crew must have been in a hurry. Passenger window was smeared, dashboard still dusty, plus carpet had not been vacuumed thoroughly. I had taken all my items out of car prior to appt. including trunk so was a bit disappointed to see a few scraps of paper & dirt still on floor. The exterior sparkles, however. Am grateful! Thank you.
7/6/2019
Jennifer R. VERIFIED CUSTOMER
Great service person at the counter. Jolly and thorough!
7/5/2019
Scott H. VERIFIED CUSTOMER
Rafael was awesome! We drive from Willits for our car services due to the fact that the customer service is amazing!
7/5/2019
Robert B. VERIFIED CUSTOMER
Adam did a great job following through with our service.