I was generally satisfied.
Outside body detailing was good. Headlight cover opaqueness was polished out. But The small dent removed left asmall scratch in paint.
I thought I was getting both inside and outside of car detailed forvagreed price. But Only outside was detailed. Perhaps I was mistaken and misunderstood. I requested inside be vacuumed which was done.
Overall I was satisfied. Staff all professional and courteous. I would return and recommend this business.
8/22/2024
Janet M. VERIFIED CUSTOMER
I was treated very respectfully during my visit there. Brandyn was especially helpful in showing me different functionings on the car.
8/22/2024
Stephanie A. VERIFIED CUSTOMER
My experience with Jonathan was great, he was very helpful and polite.
8/22/2024
Cathy F. VERIFIED CUSTOMER
Jordan was great
8/22/2024
Cynthia C. VERIFIED CUSTOMER
Service is always excellent. I don’t do online surveys. Thanks for your understanding.
8/22/2024
Robin G. VERIFIED CUSTOMER
Jose was amazing at keeping me updated and informed about my vehicle repairs.
My husband is currently in the hospital and I was pressed for time to ensure that all repairs were completed timely & accurately for our daughter to leave for college in a few days with the car that was being serviced. She is making a 14hr drive and I needed to know the car was ready to go. I had enough on my plate dealing with my husband’s serious health issues and Jose made this appointment a breeze and made it easy for me to focus on more pressing issues as I knew Jose had the car part handled.
Thank you Jose for being the bright light in an otherwise crappy couple of weeks!
Robin G
8/22/2024
Linda T. VERIFIED CUSTOMER
Mr. Reyes-pina made it very easy and clear as to what will be checked on my car and what the cost will be and why.
8/22/2024
Bahman S. VERIFIED CUSTOMER
Anthony was accommodating as usual. Excellent service and communication skills. ??????????
8/22/2024
Karin G. VERIFIED CUSTOMER
I am so happy with the service and the people working there.
8/22/2024
Louise L. VERIFIED CUSTOMER
The car had a perfume smell that I couldn’t tolerate. I recommend you advise customers in the future that lux will need to off gas for a while if they have scent sensitivites
8/21/2024
Julia P. VERIFIED CUSTOMER
Jordan was very helpful and her technician was able to fix something that had previously been diagnosed differently. I truly appreciate it. I always come to Hansel Toyota because I feel like I can trust the service and the sales teams.
8/21/2024
Michelle P. VERIFIED CUSTOMER
Jonathan was so helpful with everything and communicated well! He made everything really easy for me to get my car fixed. 10/10 customer service
8/21/2024
Alberto R. VERIFIED CUSTOMER
Buen servicio
8/21/2024
Jorge Alberto. VERIFIED CUSTOMER
great guy good coustumer service from jose
8/21/2024
Anne N. VERIFIED CUSTOMER
Anthony was super friendly and competent, a pleasure to work with.
8/20/2024
Taufa W. VERIFIED CUSTOMER
Just thank u for taking me in at short notice this morning very happy that u could slot me in at 1pm..and it was thorough n quick..thank you very much Mr.
Anthony!!????????
8/20/2024
Mark E. VERIFIED CUSTOMER
In and out quickly - much appreciated!
8/20/2024
Michele R. VERIFIED CUSTOMER
Great service today!
8/20/2024
Matthew P. VERIFIED CUSTOMER
2 hrs for a basic express service is way too long.
8/20/2024
Gary A. VERIFIED CUSTOMER
Jose took great care of me and was always in detailed communication. 5 Stars!!