Jose was very courteous , informative with our brake situation,
Communicated with us by text. Showed us our rotors on his screen
7/14/2024
Sharon B. VERIFIED CUSTOMER
He went the extra mile. Very much appreciated.
7/14/2024
Kenneth B. VERIFIED CUSTOMER
Very professional people. Enjoy working with all your people and I spread the word how good you guys are!
7/13/2024
Judy W. VERIFIED CUSTOMER
Please have Jonathon call ****-****-xxxx to make an appointment to fix my horn.
Thank you, Judy W
7/13/2024
Lyzette T. VERIFIED CUSTOMER
Anthony was very welcoming and friendly. He has a sense of humor and makes it very easy to have a comfortable conversation. He was very respectful and noted each of my concerns with my car. This is my very first owned car and he made it very easy for me with bringing in my car for the very first time. Thank you Anthony!
7/13/2024
Delores S. VERIFIED CUSTOMER
Appreciate the good service!
7/13/2024
Graciela A. VERIFIED CUSTOMER
Jose was very helpful and knowledgeable about his job. I appreciated his assistance.
7/13/2024
Roger G. VERIFIED CUSTOMER
Why would you text someone @ 7 am on a Saturday?
7/13/2024
Sharron H. VERIFIED CUSTOMER
Very professional and quick service!
7/12/2024
Farzana K. VERIFIED CUSTOMER
I really appreciate Toyota service department specially very quickly respond totally satisfied for service. Thanks for Toyota.
7/12/2024
Carol T. VERIFIED CUSTOMER
Your associates are always so nice, and Francisco, your shuttle driver, was delightful as well.
7/12/2024
Charles M. VERIFIED CUSTOMER
Excellent service.
7/12/2024
Jessica S. VERIFIED CUSTOMER
Anthony was great! He went above and beyond to make sure I could get my service and recall complete at the same time. Thank you!
7/12/2024
Lisa P. VERIFIED CUSTOMER
Tire was repaired, but the tire was left at 35 psi instead of being filled to vehicle specs.
7/12/2024
Joseph C. VERIFIED CUSTOMER
No issues. Pleasant experience.
7/12/2024
Deborah C. VERIFIED CUSTOMER
Everyone at the fro t desks were great! Vehicle was ready when expected.
Wonderful service.
7/12/2024
Shelli G. VERIFIED CUSTOMER
I was never contacted that my service was completed. I was told my wait time would be 1-1/2 hours after 21/2 hours I inquired and my paperwork was sitting on the desk of an advisor who had gone to lunch. I was never texted or explained status of what was done. Another advisor had me sign and called for my car. Up until this service, I have been completely satisfied. They were busy and I get that that happens. I fell through the cracks.
7/12/2024
Ricardo R. VERIFIED CUSTOMER
I always enjoy the professional service and attention to detail José provides at Hansel Toyota. I feel my vehicles are always in good hands when we bring them in for any service.