Brandyn was amazing - so kind and pleasant to work with. The whole process from start to finish was just easy - thank you Brandyn!
7/12/2024
Stephen K. VERIFIED CUSTOMER
Everyone at Hansel makes you feel at home!
7/12/2024
Dustin B. VERIFIED CUSTOMER
Brandyn, Jordan, Luscinda, and Lexi should be highly praised in front of everyone for their skills, knowledge, and abilities. I work in Davis and live in Vallejo, and I only go to Petaluma for Hansel Toyota because you really are the best Toyota dealer and service provider.
7/11/2024
Ernest V. VERIFIED CUSTOMER
Recently had some warranty work done on my RAV4 Prime. Great experience. Jaime was very clear and communicative. The work was done quickly and correctly.
7/11/2024
Daniel D. VERIFIED CUSTOMER
Slow and once they told me it was ready I sat and looked at it in the lot waiting for someone to give my key for 30 min!
7/11/2024
David N. VERIFIED CUSTOMER
The service was top notch and Brandyn was very attentive in answering all my questions. Very happy with the overall service.
7/11/2024
Jose V. VERIFIED CUSTOMER
Very outstanding very knowledgeable very helpful very calming a really good asset to your team. I had a better experience with her today than I did the other day with the other people in the kiosk. Every time I’ve dealt with her she’s been very professional very helpful very bubbly and kind.
7/11/2024
Genevieve S. VERIFIED CUSTOMER
Anthony was professional and courteous. My car was completed in a good amount of time and the shuttle driver Francisco was also lovely and timely.
7/11/2024
Robert S. VERIFIED CUSTOMER
You’re welcome
7/11/2024
Thomas W. VERIFIED CUSTOMER
Brandyn always provides a superior service experience. Unmatched.
7/11/2024
Eric H. VERIFIED CUSTOMER
Not a fan of Toyota dealerships but Hansel Toyota is an exception. From my first phone call my service request was expeditiously scheduled by Jose who greeted me on arrival, answered my questions without a sales pitch and scheduled a courtesy ride back to my home. Following my recall repair they found an additional problem, quoted a reasonable repair price and were able to complete the repair the same afternoon. Even had a great discussion with the Service Manager who diligently answered my questions and allayed my concerns. Another kudo to the Courtesy Ride driver, Francisco, who was very courteous and punctual. Overall a great dealership. Sonoma County is fortunate to have this combination of qualified technicians and dedicated employees. I am a very pleased customer.
7/11/2024
Derek H. VERIFIED CUSTOMER
Brandyn it the best hrlpef
7/11/2024
Nancy M. VERIFIED CUSTOMER
L??VE Hansel Toyota! They ALWAYS Take GREAT CARE Of Me!! Thank You!
Nancy M
7/10/2024
Alan B. VERIFIED CUSTOMER
Excellent service all around!!
7/10/2024
Reynolfo A. VERIFIED CUSTOMER
My 4Runner doesn’t have the parts. I called Toyota of Marin and they had the parts .
7/10/2024
Mario M. VERIFIED CUSTOMER
You guys always amazing. Thank you for you customer service.
7/10/2024
Edward P. VERIFIED CUSTOMER
Brandyn was a joy to work with. She made the arduous task of dealing with car repairs actually enjoyable. You should be proud to have her on your service team. (No, we’re not related! I’ve never met her before yesterday. She just was very impressive.)
7/10/2024
Nathan B. VERIFIED CUSTOMER
The service crew at Hansel are among the best I have ever dealt with. Professional, courteous, and transparent. While my car’s problems were not able to be fully resolved at my last visit, the service provided was still excellent.
7/10/2024
Patricia P. VERIFIED CUSTOMER
My service was done on time and everyone and everything was perfect