Great job by the whole Jim Burke crew at the Auto Mall location.
6/30/2021
Susan B. VERIFIED CUSTOMER
I have had several encounters / transactions with Kaycee, she is always very pleasant, informative, she kept in contact with me via text the entire time the Focus was in servicing. So very much appreciated! Thank you so much Kaycee
6/29/2021
MICHAEL F. VERIFIED CUSTOMER
Kacy was awesome
6/29/2021
George V. VERIFIED CUSTOMER
Andres was patient and he did the best he could to coordinate between us and Michelin in getting our tires replaced within the warranty.
6/28/2021
Janet U. VERIFIED CUSTOMER
Service is always satisfactory and staff is very helpful / competent. Thank you!
6/28/2021
Michael B. VERIFIED CUSTOMER
She is the only friendly and helpful service person I have ever encountered at Jim Burke Ford. She is a keeper!
6/27/2021
MIKE K. VERIFIED CUSTOMER
They always help
6/26/2021
Kimberly M. VERIFIED CUSTOMER
Yessenia was friendly, professional, and efficient! I am very happy with her service!
6/26/2021
Alan B. VERIFIED CUSTOMER
Quick is fast, reliable, professional, courteous.
6/24/2021
Joe C. VERIFIED CUSTOMER
Very disappointed would not used your site again
6/24/2021
DOUGLAS T. VERIFIED CUSTOMER
Yessenia was very pleasure able to work with. She informed me about where I stood with my service plan and the things needed for servicing my truck. Thank you Yessenia
6/23/2021
JOHNNY R. VERIFIED CUSTOMER
Was completely satisfied and was done in a timely manner
6/23/2021
Geneva Guerra. VERIFIED CUSTOMER
Excellent service,
6/23/2021
SCOTT C. VERIFIED CUSTOMER
Ryan and Team were GREAT to work with. I drove 3 hours to do business with Ryan and team and would gladly do it again.
6/22/2021
Daniel R. VERIFIED CUSTOMER
Andres was very helpful and new I needed fuel filters replaced. I appreciate that the Ford people there keep my truck running great. However there was oily hand prints on my truck. We pay very good money to have ford service our vehicle, I wonder if a car wash after service would be appropriate or at least clean off oily hand prints. Thank you for all you do,
6/22/2021
ALEX W. VERIFIED CUSTOMER
Misty provided excellent service as always. She aided in selecting the proper tires for my vehicle and co-ordinated the installation. Misty always offers the best customer service with firm knowledge of the product. In addition, she made sure the work was done well before the estimated time. I could not be more pleased with this service visit.
6/22/2021
HALL COMMERCIAL. VERIFIED CUSTOMER
The vehicle was there for a DRIVABILITY concern, it was there 11 days, was driven ZERO miles, and the technician reported "concern could not be duplicated". Of course the concern could not be duplicated if the vehicle was never driven!
6/18/2021
ASENCION P. VERIFIED CUSTOMER
Thank you for taking care of our truck. Our experience was great.
6/18/2021
Cecelia A. VERIFIED CUSTOMER
Customer service was great. Kaycee did a excellent job. But my car is still having the same issue with the door. Im sure it will get taken care of so no worries.