I had an amazing experience. Excellent customer service. My service was completed in a timely manner. Thank you.
5/18/2021
Valerie M. VERIFIED CUSTOMER
Always great service and always quick never more than an hour.
5/18/2021
JAY H. VERIFIED CUSTOMER
She does a very good job. And help you in whatever she can to make you be the better.
5/17/2021
Marcia R. VERIFIED CUSTOMER
I brought in a list of concerns that I have with my new 2020 Edge and they were not included on the repair order. To me that means Ford Motor Company doesn't know about the issues- even if the local technician didn't experience-I have on several occasions. This may likely impact my ability to get warranty service at a later date.
5/16/2021
TIM F. VERIFIED CUSTOMER
It’s alway nice to have Misty as my service writer. She knows what I want, she had my DEF tank filled without even asking. It was like she read my mind. It’s nice that Misty will carry on a conversation while she works and I wait.
5/16/2021
Barbara L. VERIFIED CUSTOMER
Efficient and professional
5/15/2021
JOSEPH R. VERIFIED CUSTOMER
Love dealing with Gabriel ****. He has been wonderful in all the service he has provided over the years with both of our vehicles. Thank you.
5/15/2021
Christina V. VERIFIED CUSTOMER
Timely scheduling of our appointments, we were in and out quickly (fast lane) comfortable waiting area, satisfied with service of our 2 autos.
5/14/2021
Gerald T. VERIFIED CUSTOMER
She was extraordinarily patient with my griping about how long until you get the job Hope she doesn’t have to put up with too many like me every day
5/13/2021
James R. VERIFIED CUSTOMER
Friendly and helpful.
5/13/2021
Stephen B. VERIFIED CUSTOMER
Satisfied
5/12/2021
VIRGINIA A. VERIFIED CUSTOMER
Good job well done
5/12/2021
Mike P. VERIFIED CUSTOMER
Thank you, the process went smooth and was completed in a timely manner.
5/8/2021
Sally S. VERIFIED CUSTOMER
Great job Yessenia. Very helpful and knowledgable about my car and problem. Answered all my questions with kindness. I Appreciate you. Thank you so much. Sally
5/8/2021
Randy H. VERIFIED CUSTOMER
Misty explained things clearly and succinctly. I appreciate that.
5/8/2021
Juanita K. VERIFIED CUSTOMER
I appreciated how courteous they were to me. The waiting area was clean.
My service appointment was a pleasant experience.
Thank you
5/8/2021
JERRY W. VERIFIED CUSTOMER
Misty did a great job. Very courteous and really cared about me as a customer.
5/7/2021
VIRGINIA A. VERIFIED CUSTOMER
Always satisfied thank you
5/6/2021
ALEX W. VERIFIED CUSTOMER
Misty Carrillo has been providing me with many years of the most excellent service and advice for our vehicles. She is courteous, knowledgable, and always professional. It is a pleasure to to be a Quick Lane customer, and I know I can always count on the highest level of service with Ms Carrillo and the team.