Andres was always polite, professional and kept me updated throughout the day.
3/31/2021
JOHN C. VERIFIED CUSTOMER
Good communication on status of service
3/30/2021
JANEAN J. VERIFIED CUSTOMER
Great thorough service. Made an appointment and my car was done when stated it would be.
3/30/2021
Boyd B. VERIFIED CUSTOMER
Everything went well. My appointment time was met. Andres was very professional.
3/29/2021
MICHELE M. VERIFIED CUSTOMER
Everyone was really nice
3/27/2021
Joey C. VERIFIED CUSTOMER
I will be calling in the morning, later that night my car turned off twice while I was driving. Any time I was decelerating my vehicles rpm goes to 0 the battery and oil light turns on and the car shuts off. It is not drivable until I put it on park and turn it off and back on.
3/27/2021
STUART T. VERIFIED CUSTOMER
On time and fast
3/26/2021
MARGARET H. VERIFIED CUSTOMER
As ever... I was completely satisfied with the care and service I received at Jim Burke Ford today!! Always a great experience!! MARGARET H
3/26/2021
Kristi B. VERIFIED CUSTOMER
Gabriel and his team is great, informative, helpful and did a fantastic job getting my car repaired. Thank you.
3/26/2021
Brian M. VERIFIED CUSTOMER
Great job
3/25/2021
Kenneth S. VERIFIED CUSTOMER
Andres was very cordial and handled the needed work on my elderly Ranger most efficiently.
3/25/2021
James M. VERIFIED CUSTOMER
Good and polite service
3/25/2021
Bethany R. VERIFIED CUSTOMER
This isn't a reflection on the outstanding service by Misty and the Quick Lane team, but rather Ford itself. I am disappointed that I had to pay over $200 to have a part replaced that had already been replaced as part of a recall. Why is it my responsibility to pay for a replacement of a part that Ford decided they needed to replace as a safety measure because they failed to make it correctly in the first place? Very frustrating. At least Quick Lane is always a pleasant experience and Misty makes it as painless as possible.
3/25/2021
Dennis A. VERIFIED CUSTOMER
Thank you and the service department. I was in & out of there pretty quickly. Continue the great service.
3/24/2021
PEGGIE S. VERIFIED CUSTOMER
I plan on doing the survey for you and Hector
3/23/2021
Jose O. VERIFIED CUSTOMER
Thank you for taking care of my vehicle as quickly as possible
3/21/2021
Ronald T. VERIFIED CUSTOMER
Was busy & still worked me in
Much appreciated
Went above & beyond
Thanks
3/20/2021
Kathleen T. VERIFIED CUSTOMER
I asked that reasons and costs to repair car be texted to me and I never received a response. Had nothing in writing..only a verbal quote.. I no longer own the car.
3/20/2021
LOREN R. VERIFIED CUSTOMER
Always great service here!
3/19/2021
JOHN L. VERIFIED CUSTOMER
I’ve been bringing my vehicles to this Quicklane for 20 years. I’ve trusted the service I’ve received and will continue to bring my vehicles to Quicklane. Please extend my thanks to the service team and I’ll see them in 5,000 miles.