Very good job, Brandon did a great job. It is a very easy way to get the service you need.
12/17/2020
EVERADO V. VERIFIED CUSTOMER
The work was done quickly and when I pick up my car Brandon told me about things to look for that maybe need to be taken care of on the next oil change and the cost was fair
12/17/2020
AL J. VERIFIED CUSTOMER
Gabriel does a great job!
12/16/2020
Rosemarie R. VERIFIED CUSTOMER
It wasn’t Ford’s fault but when I needed a ride back to pick up my car you called a Lyft and they kept canceling and then finally you sent one of your courtesy vehicles but I have to wait extra long because of that.
12/15/2020
Jacob M. VERIFIED CUSTOMER
Everything was great service , time wise vert good
12/15/2020
Magellan Litigation. VERIFIED CUSTOMER
Misty is a very professional and pleasant young lady. Thank you.
12/12/2020
JIM E. VERIFIED CUSTOMER
Gabriel is always on top of his game
12/12/2020
Kurt W. VERIFIED CUSTOMER
You texted me at 7 in the morning on Saturday. I am not the vehicle driver. My husband is. I have repeatedly asked you to change the number away from my number to his number. You are not doing it. This was my one day to sleep in. Now I am wide awake and frustrated. So NO. I AM NOT HAPPY
12/12/2020
David M. VERIFIED CUSTOMER
Done
12/10/2020
John Y. VERIFIED CUSTOMER
Top knotch white glove service as usual. I know I can always count on Brandon Valdez.
12/8/2020
Marcy P. VERIFIED CUSTOMER
Misty provided outstanding service. I called to get my battery checked and she told he they were booked out until the following week but I could bring my vehicle in first thing in the morning and the work would be done on standby. Within two hours she called to tell me my vehicle was ready. When I picked it up we ran into a problem that didn't exist when I dropped off the vehicle. Misty was very understanding and went out of her way to fix the problem and make sure I was happy. It's easy to provide great customer service when there are no issues but it take special talent to resolve unexpected issues that come up. She handled this very well. She is a great asset to your company. She is friendly, knowlegible, prompt, and professional.
12/7/2020
Lloyd P. VERIFIED CUSTOMER
Gabe offers superior service .
12/5/2020
Brian D. VERIFIED CUSTOMER
Couple of things I’m not really understanding why on the service Intervals are spaced out at 5000 miles one time and 7000 to 8000 miles on the next time Second thing is the wiper blades, the original blades and the truck has 50,000 miles on it wouldn’t it be recommended that you change them especially when they’re coming apart
12/5/2020
Mary O. VERIFIED CUSTOMER
Brandon was a phenomenal employee. His customer service has been the best I have received all year. During the pandemic, there has been a decline. He was knowledge and helpful when it came to my questions. He was efficient and considerate of my time in trying to coordinate the repairs with the mechanics. Both of my vehicles were serviced, and I’m extremely satisfied with the service I obtained. Thank you.
12/4/2020
Michelle C. VERIFIED CUSTOMER
Misty was very professional and friendly. She’s helped me before and offered the same great service.
12/4/2020
Roger D. VERIFIED CUSTOMER
Brandon was exceptional. Helpful. Kind. Great customer service. Went above and beyond answering our questions and getting us an extra sticker and doing the work.
12/4/2020
ROBERT R. VERIFIED CUSTOMER
Kaycee Schekel and Service Department were excellent!