I am still waiting on my ESP plan cards or paperwork for both the extended warranty and the maintenance plan I purchased. Sincerely; Robert K
9/10/2020
James S. VERIFIED CUSTOMER
Mat customer service was outstanding as always.
9/10/2020
TINA T. VERIFIED CUSTOMER
Kaycee was very helpful and professional in what she does. She got our car taken care of in a timely manner.
9/10/2020
Marsha H. VERIFIED CUSTOMER
I was satisfied with the service but have a comment. The sign on the door states that per the State you have to wear a mask (I'm paraphrasing) and that if you don't have one they have one for you. A gentleman came 8n maskless, went to the counter, and sat down across from me. He was not offered a mask. I questioned him about "no mask". He said he left it in other vehicle. I told him the sign says they'll give you one so he went to counter and got one. Whoever waited on him should have given him a mask, he shouldn't have had to ask. He said he had apologized to the girl for not having a mask on. She should have given him one then. I shouldn't have had to say something. I take this very seriously.
9/10/2020
JOHNNY R. VERIFIED CUSTOMER
Very friendly and professional.
9/10/2020
Ella E. VERIFIED CUSTOMER
Brakes still squeaking going back tomorrow hoping a senior brake man can fix the problem
9/9/2020
Russ H. VERIFIED CUSTOMER
Had to keep car overnight which wasn’t expected. But Kaycee kept me informed. Nice that car was washed outside, a quick vacuum would make that service complete.
9/5/2020
Monte J. VERIFIED CUSTOMER
Always appreciate JBF’s thoroughness in routine maintenance.
9/5/2020
Erika E. VERIFIED CUSTOMER
Excellent customer service & very satisfied with the communication about my vehicle. 5 Star Services
9/5/2020
Forrest H. VERIFIED CUSTOMER
In and out in 1.5 hours, I have waited longer
9/5/2020
Jonathan S. VERIFIED CUSTOMER
Service as advertised
9/5/2020
Loren R. VERIFIED CUSTOMER
Very satisfied as always with Quick Lane!
9/4/2020
Nellie H. VERIFIED CUSTOMER
Great job
Friendly and considerate staff.
9/4/2020
James M. VERIFIED CUSTOMER
Your staff was courteous Helpful. And efficient
9/4/2020
Elden M. VERIFIED CUSTOMER
You guys always take good care of us!
9/3/2020
Monica D. VERIFIED CUSTOMER
I did not have my car serviced.
9/3/2020
Maripat M. VERIFIED CUSTOMER
Just an outstanding group of great service people who know their jobs!! Very professional, courteous and friendly ????????
9/3/2020
Christina E. VERIFIED CUSTOMER
Professional and quick
9/2/2020
Eric G. VERIFIED CUSTOMER
They did what they were supposed to do in a timely manner.