Went in for The Works, detected malfunctioning battery during check up. Replaced battery, under warranty, job well done. Saved me from having a dead battery later out in this 110 degree heat. Thank You Misty
8/19/2020
Timothy B. VERIFIED CUSTOMER
Brandon was outstanding!
8/18/2020
Calvin N. VERIFIED CUSTOMER
Excellent service by everyone
8/15/2020
Susan C. VERIFIED CUSTOMER
Very much appreciated all the detail and explaining the work done on my car
8/13/2020
Taylor C. VERIFIED CUSTOMER
Kaycee was very helpful and got my car fixed quickly.
8/13/2020
ANTHONY P. VERIFIED CUSTOMER
Great service even during these crazy times.
8/13/2020
Wayne W. VERIFIED CUSTOMER
They did an excellent job
8/13/2020
Thomas D. VERIFIED CUSTOMER
I have no problem with the service that I received I came in was greeted and paperwork was done. My car was serviced and I left within a short period of time. I was very satisfied with the service I received.
8/13/2020
RAYNARD N. VERIFIED CUSTOMER
Misty gave me the quality of service that makes customers want to return. I am very pleased with my experience at Jim Burke Ford.
Thank You
RAYNARD N
8/13/2020
STACEY T. VERIFIED CUSTOMER
I’ve not had a bad experience at Jim Burke Ford Downtown. Fast, friendly service
8/13/2020
Joseph D. VERIFIED CUSTOMER
the Quick Lane team is FANTASTIC. Brandon Valdez is a STAR...Courtious and very helpful. The Quick Lane manager is also a Star. I have been driving Fords for years and can always count on you're team! Thanks for putting together a maintenance team that is customer focused. Joe Drew.
8/12/2020
Jose H. VERIFIED CUSTOMER
Service was great. Attendant who helped me was great and very professional. He gave me an estimated time of service and was very thorough. Good job!
8/12/2020
Calvin N. VERIFIED CUSTOMER
Excellent customer service/excellent service work on the vehicle
8/12/2020
KENNETH W. VERIFIED CUSTOMER
Matthew Munoz is the best service writer at Jim Burke Ford. And actually, I prefer to wait until he’s available if he’s busy when I come in.
8/12/2020
Douglas A. VERIFIED CUSTOMER
Job done quickly.
8/12/2020
Jill I. VERIFIED CUSTOMER
Everyone is doing good job, thank you.
Jill I
8/11/2020
Jamie V. VERIFIED CUSTOMER
Very quickly took care of our service need
8/11/2020
Tabitha G. VERIFIED CUSTOMER
Brandon and Matthew were both really helpful and took care of everything I was needing. They gave me fast and quick service.
8/11/2020
Jeannie A. VERIFIED CUSTOMER
Gabriel was kind and helpful. He personally contacted me with regular updates, which I appreciated greatly!
8/11/2020
Patrick W. VERIFIED CUSTOMER
Longer hours at quick lane would spread out the clientele for better Covid separation.